Business Director, People Analytics

Capital One • McLean, VA

2d • $230,400 - $263,000 • Hybrid

About The Position

As a Business Director at Capital One, you will lead a team of analysts and use strategic and analytical skills to address how the workforce evolves in the age of AI. People Strategy & Analytics combines data and analytics with enterprise-wide projects to transform the workforce. The team partners with HR and senior executives to shape talent strategy, turn insights into action, and create tools, playbooks, and forums that support better talent decisions as AI changes how work is performed.

The role focuses on complex workforce questions involving attracting, developing, and retaining talent. You will lead analyses and enterprise initiatives, working with senior leaders across HR and the business to develop and execute an AI-ready workforce strategy. The position is hybrid, with on-site presence required according to Capital One's hybrid policy for the designated office location.

Requirements

• Bachelor’s degree.
• At least 4 years of experience performing quantitative analysis.
• At least 4 years of experience performing qualitative analysis.
• At least 2 years of experience performing people management.
• At least 2 years of experience performing project management.
• Proven problem-solving and decision-making grounded in analytics, with conceptual thinking and strong quantitative orientation.
• Excellent written and oral communication and strategic influence, including the ability to drive agreement through data storytelling and negotiation.
• Strong business judgment, leadership, and integrity; tenacity in driving decisions and a responsible approach to complex, ambiguous problems.
• Results orientation and ability to drive short- and long-term goals in uncertain, fast-paced, entrepreneurial, and dynamic environments.
• Baseline AI fluency, including leveraging enterprise AI tools.

Nice To Haves

• Master’s degree.
• At least 2 years of experience in financial services.
• At least 1 year of experience in consulting; previous consulting experience is noted as a plus.

Responsibilities

• Drive enterprise strategy for building an AI-ready workforce, assessing how AI reshapes roles and evolving hiring, reskilling, and organizational-design responses.
• Design and scale resources and governance forums that help enterprise leaders transform with AI and plan talent strategies.
• Build analyses, models, and tools involving attrition, retention, internal mobility, and sentiment to inform executive talent decisions.
• Own complex, open-ended workforce problems from problem framing and analysis through recommendations for executive-level decisions.
• Use enterprise AI tools to accelerate analysis, delivery, and program execution.
• Build productive relationships across HR and lines of business to sequence and deliver multiple priorities.
• Manage and develop a team of analysts, and coach and mentor associates across the organization.
• Develop analyses and tools to help business leaders build a future-ready, AI-enabled workforce.
• Build attrition-prediction models and test retention strategies.
• Analyze how AI is reshaping roles and test new hiring, retention, and talent-development strategies.
• Design new ways to understand and measure associate potential.
• Lead cross-functional initiatives and partner with lines of business to advance a consistent AI workforce strategy.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director