Manager, Business Analyst - People Strategy & Analytics

Capital One • McLean, VA

23h • $149,800 - $205,100 • Hybrid

About The Position

Capital One’s People Strategy & Analytics team applies data, analytics, and insights to talent decisions and workforce strategy. The team works with HR partners and senior executives to shape talent policy, automate real-time data, and improve talent decision-making. Its members bring expertise across data analysis and engineering, product management, data science, consulting, strategy, business analysis, HR, economics, and industrial-organizational psychology.

As a Business Manager, you will use strategic and analytical skills to address complex questions about attracting, developing, and retaining talent. The role involves working with senior leaders and professionals on impactful projects, including workforce planning and organizational strategy, evaluating workforce programs, and developing analyses and tools to support talent development and retention. The position is hybrid and subject to Capital One’s hybrid policy for on-site presence at the designated office.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently hold, or be in the process of obtaining by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
• Demonstrated analytical decision-making and problem-solving skills, with strong quantitative orientation.
• Ability to identify improvement opportunities and use data to make strategic and tactical recommendations.
• Strong written and oral communication skills, including visualization and the ability to explain key insights clearly to stakeholders.
• Strong organizational skills and attention to detail, with the ability to achieve results amid ambiguity.
• Ability to collaborate effectively with team members and HR clients.

Nice To Haves

• Master’s degree in business or a quantitative field such as finance, economics, physical sciences, mathematics, statistics, or engineering.
• 5 or more years of experience in analysis.
• 2 or more years of experience in financial services.
• 1 or more years of experience in consulting.
• 2 or more years of experience in people management.

Responsibilities

• Identify high-impact opportunities to improve the associate experience, conduct analysis, and share insights that inform solutions.
• Drive and build programs and analytics solutions for partners, including measurement strategies, attribution models, and automated insights.
• Partner with clients to design experiments that clarify key drivers of associate behavior.
• Analyze program impacts and combine findings with organizational science to support data-driven decisions.
• Use data and analysis to help executives conduct workforce planning and set organizational strategy.
• Develop frameworks for evaluating the success of workforce programs.
• Develop analyses and tools to help Capital One retain and develop talent.
• Develop and test hypotheses, design solutions, assess operational feasibility, support implementation, and create plans and tools for monitoring outcomes.
• Collaborate with team members and HR clients.
• Communicate findings clearly and concisely, including through data visualization.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager