Business Development Substance Use Recovery Outreach

You Are Accountable • Seattle, WA

21h • Onsite

About The Position

Accountable is an online peer recovery provider that has supported over 10,000 people since 2020. The company is available in all 50 states and works with national health plans. Founded by individuals in recovery, Accountable offers clients weekly sessions with a peer coach, who has lived recovery experience, and provides access to a care team for messaging between sessions. The platform utilizes verified at-home toxicology, including Bluetooth-connected breathalyzers and guided saliva tests, to document progress. Care coordination keeps treatment programs and referring clinicians informed, and family support is integrated into the recovery process. A HIPAA-compliant platform includes a portal for referring programs and clinicians, offering a recovery dashboard with real-time toxicology results and engagement data. The company emphasizes earning referrals through outcomes, responsiveness, and trust, and does not engage in referral fees, per-head arrangements, or kickbacks.

Requirements

• Live in Washington.
• Hold a valid driver's license.
• Have reliable transportation.
• Desire a job that happens out in the field.
• Speak the treatment world's language: detox, residential, PHP, IOP, outpatient, MAT, sober living, and understand where recovery support fits around each.
• Have existing relationships within the recovery ecosystem in Washington.
• Understand how people pay for and access care, including private pay and insurance coverage.
• Be disciplined about CRM, with same-day logging as a standard practice.
• Be independent without being territorial, sharing relationships and caring about the performance of the entire outreach organization.
• For Associate level: 2+ years of outside sales, community outreach, admissions, or business development experience.
• For Manager level: 5+ years of business development or outreach in behavioral health, addiction treatment, post-acute, or healthcare services, and knowledge of a discharge planner's daily activities.
• For Manager level: Possess real referral relationships in the market or demonstrate the ability to build them quickly elsewhere.
• Experience with cold outreach, including building lists, knocking on doors, and converting cold contacts into relationships (Associate level).
• Experience with behavioral health, treatment admissions, home health, hospice, or pharma field experience is helpful (Associate level).

Nice To Haves

• Experience turning a territory strategy that worked into something other reps could run.
• Personal or family recovery experience (valued, never required).

Responsibilities

• Build and work a territory plan with the leadership team covering the market's referral sources.
• Segment the market, decide which accounts are worth deeper investment, and adjust as the field provides insights.
• Focus on the treatment side: residential programs, detoxes, PHP/IOPs, outpatient programs, sober livings, and the discharge planners, case managers, admissions teams, clinical leaders, and alumni coordinators within them.
• Build the clinical side: therapists, addiction medicine and psychiatry practices, primary care, and hospital social workers.
• Add the legal and monitoring side where appropriate: interventionists, professional monitoring programs, drug courts, DUI and family law attorneys, probation, and parole.
• Pursue employer and community accounts when they fit the plan: EAPs, safety-sensitive employers, and recovery community organizations.
• Be in the field most of the week, expecting 15–20 real partner meetings per week once ramped.
• Sell consultatively, understanding a referrer's client needs before pitching, and be willing to state when Accountable is not the right fit.
• Run in-services and lunch-and-learns.
• Attend coalition meetings, professional events, and conferences relevant to the market.
• Stay close to every referral, ensuring a fast handoff, closing the loop with the partner, and protecting the company's reputation.
• Track performance metrics, understand which activities create pipeline, which accounts convert, and how to adjust performance when off plan.
• Log activity, opportunities, and market intelligence in the CRM on the same day.
• Share learnings with the outreach team, including effective messaging, competitor activities, introductions, and unsuccessful approaches.
• Work within Accountable's compliance standards in all referral relationships.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Mileage reimbursement for field work.
• Reimbursement for approved business expenses such as parking, tolls, partner education, and professional events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed