Business Development Specialist

City Wide Facility Solutions•Englewood, CO

2d•Onsite

About The Position

City Wide, a leader in the building maintenance industry, is seeking a Business Development Specialist to join their Colorado team. This role focuses on lead generation through B2B outbound calls, qualifying prospects, and scheduling appointments for the sales team. The company emphasizes a high-energy, collaborative, and fun work environment with a mission to positively impact the community. City Wide has over 100 locations across the U.S. and Canada and has been in business for over 60 years.

Requirements

High school diploma (college degree preferred but not necessary).
1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
Highly organized, able to follow a systematic method and sales process.
Customer service-oriented and highly effective communication skills.
Detailed oriented and must be able to work independently.
Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
Prior experience using CRM systems preferred.

Nice To Haves

College degree preferred.

Responsibilities

Make B2B outbound sales calls to prospective clients offering janitorial and non-janitorial services.
Qualify prospects and schedule appointments for the outside sales team.
Find and research businesses that would benefit from City Wide's services.
Make a combination of 60-75 prospecting calls per day.
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including scheduled calls, updated client records, notes from each call, and appointments set.
Prepare accurate reports on a daily, weekly, or monthly basis as defined by management.
Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets.
Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
Other duties as necessary.