Business Dev Specialist I or II - Chicago, IL

VetJobs•Chicago, IL

1d•$55,250 - $68,000•Onsite

About The Position

Constellation is hiring a Business Development Specialist at either the I or II level. The role owns the accuracy and integrity of customer and account data in the Customer Relationship Management (CRM) system and supports the sales and account management teams. It serves as a liaison with other functional groups on pre-deal issues in the sales cycle. Level II provides advanced technical support and acts as the primary point of contact for these matters. The role is based on-site unless otherwise stated and requires in-person attendance for trainings, team meetings, and other important events. Candidates should be within commuting distance of offices in Boston, Baltimore, Houston, or Chicago for in-person meetings or events. Travel is required as necessary to meet business needs. At Level I, the specialist creates opportunities, offers, and pricing scenarios; maintains customer data and account hierarchies; supports Business Development Managers and Account Managers with regional utility requirements; responds primarily by email to RFPs; coordinates with sales and other functions during data validation and contract execution; and assists with process improvements, cleanup projects, training, and system testing. At Level II, the specialist independently determines delivery points and rate classes, collaborates on product and margins, and applies knowledge of at least two utilities or ISOs. The role communicates with customers, prospects, channel partners, sales, and internal teams; sends pricing and contracts to customers and channel partners; analyzes account information to develop appropriate account structures and options; manages complex CRM data changes; supports process improvements and system enhancements; and serves as an internal resource and initial escalation point for data validation and system synchronization challenges.

Requirements

High proficiency in Word, Excel, PowerPoint, and Outlook.
Exceptional written and oral communication skills.
Strong analytical skills, attention to detail, problem-solving ability, and independent decision-making.
Ability to build and maintain relationships with internal customers.
Flexibility and ability to work under multiple daily deadlines.
Ability to maintain the confidentiality of information.
For Level II, understanding of requirements in at least two utilities or ISOs and their impact on customers, channel partners, and the organization.

Nice To Haves

Current Business Development Specialist contractor experience is highly preferred.
Direct customer service experience.
Bachelor's degree.

Responsibilities

Maintain the accuracy and integrity of customer and account data in the CRM system, including changes to customer information and account hierarchies.
Create opportunities, offers, and pricing scenarios to support transactions.
Provide technical and data support to Business Development Managers and Account Managers on regional utility requirements.
Receive and respond to requests for proposals, primarily by email.
Coordinate with Sales and other functional groups during data validation and contract execution.
Coordinate non-standard requests with pricing and legal teams as needed.
Assist with process improvements, data cleanup projects, new-hire training, process efficiencies, system enhancements, and testing.
At Level II, independently determine appropriate delivery points and rate classes, and collaborate on product and margins.
At Level II, communicate with external parties and internal teams, and send pricing and contracts directly to customers and channel partners.
At Level II, evaluate account information, lead sources, markets, and products to develop suitable account structures and options.
At Level II, serve as an internal resource and initial escalation point for data validation challenges and system synchronization issues.
Travel as necessary to meet business needs and attend in-person trainings, team meetings, and other important events.