Business Dev Specialist I or II - Houston, TX

VetJobs•Houston, TX

1d•$55,250 - $68,000•Onsite

About The Position

Constellation is hiring a Business Development Specialist I or II to maintain accurate and reliable customer and account data in its Customer Relationship Management (CRM) system and provide technical support to the sales and account management team. The position serves as a liaison with other functional groups on pre-deal issues during the sales cycle. At Level II, the specialist provides advanced support and acts as the primary point of contact for those issues. Level I responsibilities include creating opportunities, offers, and pricing scenarios; maintaining customer data and account hierarchies; supporting business development and account managers with regional utility requirements; handling RFPs; coordinating data validation and contract execution; and assisting with process improvement work. Level II independently determines delivery points and rate classes, contributes to product and margin decisions, communicates directly with customers and channel partners, sends pricing and contracts, provides advanced account and data analysis, and serves as an internal team resource and initial escalation point. Travel may be required as necessary to meet business needs. In-person attendance is expected for trainings, team meetings, and other important events. Candidates should be within commuting distance of offices in Boston, Baltimore, Houston, or Chicago for in-person meetings or events. The role is identified as on-site unless otherwise specified.

Requirements

Highly proficient in Word, Excel, PowerPoint, and Outlook.
Exceptional written and oral communication skills to work in a team environment and maintain rapport with employees and customers.
Strong analytical skills, attention to detail, problem-solving ability, and independent decision-making.
Ability to build and maintain relationships with internal customers.
Flexibility and ability to work under multiple daily deadlines.
Ability to maintain confidentiality of all information.
For Level II, understanding of requirements in at least two utilities or ISOs and their impact on customers, channel partners, and the organization.

Nice To Haves

Current Business Development Specialist contractor experience is highly preferred.
Direct customer service experience.
Bachelor's degree.

Responsibilities

Create opportunities, offers, and pricing scenarios to support transactions.
Maintain the accuracy and integrity of customer and account data in the CRM system, including changes such as ownership changes, splits, and name changes.
Establish and maintain account hierarchies in the system of record.
Provide data and technical support to Business Development Managers and Account Managers, with knowledge of regional utility requirements.
Receive and respond to RFPs, primarily by email.
Coordinate with Sales and other functional groups on data validation and contract execution; coordinate with pricing and legal teams on non-standard requests as needed.
Assist with process improvements, including cleanup projects, new-hire training, process efficiencies, system testing, and system enhancements.
At Level II, independently determine appropriate delivery points and rate classes and collaborate on product and margin decisions.
At Level II, communicate with customers, prospects, channel partners, Sales, team members, and other internal functions to ensure data accuracy; send pricing and contracts directly to channel partners and customers.
At Level II, evaluate current and historic account information, lead source, market, and product to develop account structures and options.
At Level II, act as an internal team resource and initial escalation point for data-validation challenges and system synchronization issues.
Travel as necessary to meet business needs and attend in-person trainings, team meetings, and other important events.