Business Development Sales (HVAC & Controls

Chesapeake Controls•Cranberry Township, PA

21d

About The Position

The Business Development Sales Representative sells, renews, and expands service agreements for ongoing HVAC and Building Automation Systems (BAS) maintenance, including multi-year agreements, to new and existing customers. The role develops customer relationships through trade shows and other company-sponsored networking opportunities with facility managers, property management companies, mechanical contractors, owners, and other potential decision makers. The position identifies opportunities, evaluates HVAC equipment and control devices, prepares maintenance estimates and proposals, and follows up on service customers to ensure satisfaction. It also coordinates contract handoffs with the Service and Operations Team and uses CRM tools to plan and document sales progress.

Requirements

Bachelor's degree in business, construction, marketing, or an industry-relevant field experience.
Proficiency with Microsoft Office and/or CRM software; training is provided.
Analytical skills.
Competitive negotiation skills and excellent customer service skills.
Basic mechanical aptitude and willingness to learn HVAC systems.
Interest in the HVAC industry and sales.

Nice To Haves

Prior experience in customer service or inside or outside sales is a plus, but not required.

Responsibilities

Maintain monthly sales goals and forecasts.
Identify business opportunities through networking, cold calling, following up on technician referrals, and qualifying leads.
Identify HVAC equipment and control devices, evaluate their conditions, inventory components, develop estimates, and recommend appropriate maintenance programs.
Review state, federal, and local bid boards for advertised maintenance requests for proposals (RFPs) and requests for qualifications (RFQs).
Follow up with customers after new HVAC and BAS installation projects with in-warranty maintenance proposals.
Create professional sales proposals and presentations.
Use value selling by providing simple payback calculations and demonstrating increased building reliability and improved tenant comfort.
Use CRM to plan and document sales progress.
Participate in trade shows and professional organizations.
Conduct turnover meetings with the Service and Operations Team covering the point of contact, start dates, estimated labor and materials, and special customer requests.
Check in with service contract customers and follow up to ensure delivered service meets their satisfaction.