Business Development Representative - West
About The Position
The Business Development Representative (BDR) works on The RealReal’s Sales team to qualify prospective consignor leads and pass qualified leads to the appropriate sales channel for conversion into new consignment business. The role is fully remote and involves daily outreach, handling inbound inquiries, and nurturing leads by phone, text, and email. The BDR uses internal tools and resources to explain the consignment process, accepted brands, pricing expectations, and next steps. The position requires full-time availability for 40 hours per week and work on one weekend day. Available shifts are Tuesday–Saturday or Sunday–Thursday. Eligible work locations are AL, AZ, CA, CO, HI, ID, IL, LA, NM, MN, MO, NE, NV, OK, OR, TN (CST), TX, UT, and WA. The expected hourly rate is $21, with uncapped commission and a stated target commission of $800 per month. The RealReal is an online marketplace for authenticated resale luxury goods. The company describes its business as supporting the circular economy by giving luxury items new life. It provides selling services including virtual appointments, in-home pickup, drop-off, direct shipping, authentication, pricing, photography, listing, shipping, and customer service.
Requirements
- High degree of professionalism and excellent phone demeanor.
- Exceptional attention to detail and organizational skills, with the ability to tailor communication to different audiences.
- Strong customer service, problem-solving, and analytical skills.
- Excellent verbal and written communication skills.
- Comfort using software such as G-Suite, email, SalesForce, and CRM tools.
- Self-motivation and drive to excel in a fast-paced environment.
- Solutions-focused mentality and a growth mindset.
- Adaptability and openness to change.
- Ability to commit to full-time hours (40 hours per week).
- Must be able to work one weekend day; shifts offered are Tuesday–Saturday or Sunday–Thursday.
Nice To Haves
- Familiarity with the luxury fashion marketplace.
- Lead qualification experience.
Responsibilities
- Act as the first point of contact for prospective clients interested in consigning with The RealReal.
- Qualify marketing-generated leads through daily outreach and field inbound inquiries.
- Pass qualified leads to the appropriate sales channel to close new consignment business.
- Nurture leads through ongoing follow-up by phone, text, and email.
- Use internal tools and resources to educate leads about the consignment process, accepted brands, pricing expectations, and next steps.
Benefits
- Uncapped commission, with $800 per month stated as the target commission.
- Monthly sales competitions with cash, prizes, or site credit.
- Employee Stock Purchase Plan.
- 401(k) with company match.
- Medical, dental, and vision insurance.
- Paid parental leave.
- Nine paid company holidays.
- 18 paid time off (PTO) days, accruing from the first day of work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
