Business Development Representative - In Office Sales
About The Position
The Business Development Representative is an in-office, phone-based outbound sales role with BBB Heart of Texas in Austin, Texas. The representative contacts businesses in Texas territories to explain the value of BBB Accreditation, build trust, and close sales with integrity. The role involves making more than 100 outbound calls daily using leads from BBB’s database, warm leads, self-sourced prospects, and inbound requests. Representatives navigate gatekeepers, handle objections, follow up consistently, and build lasting client relationships while managing their own client portfolio. Compensation includes uncapped commissions, with tiered bi-weekly commission rates and additional commissions on second- and third-year sales and annuities. The position is part of a forming inside sales team and includes training, coaching, and opportunities for internal growth.
Requirements
- Be self-motivated and goal-driven, with motivation to pursue performance-based earnings.
- Be resilient and persistent, and comfortable with rejection and high-volume outbound calling.
- Have a strong phone presence and communication skills, and be willing to initiate conversations.
- Have active listening skills and the ability to build rapport and handle objections.
- Be coachable, eager to learn, and comfortable using technology, including CRM systems and Microsoft 365.
- Demonstrate high integrity, a strong work ethic, and commitment to meeting goals.
Nice To Haves
- Previous B2B, inside sales, outbound calling, or business development experience.
- Demonstrated success meeting goals in sales, customer service, hospitality, retail, or another performance-driven role.
- Sales awards, top-performer recognition, or other measurable accomplishments.
- Bilingual Spanish-English skills.
Responsibilities
- Make more than 100 outbound calls per day to businesses in Texas territories.
- Communicate the value of BBB Accreditation and build trust with prospective clients.
- Use database leads, warm leads, self-sourced prospects, and inbound requests to develop business.
- Navigate gatekeepers, handle objections, and follow up consistently.
- Close sales with integrity and build lasting relationships with business owners.
- Build and manage a portfolio of clients.
- Work collaboratively with teammates and participate in coaching and training.
Benefits
- Medical, dental, and vision benefit packages with company-paid benefits.
- Tax-free Flexible Spending Account and Health Savings Account options.
- 401(k) retirement plan with a 5% match and immediate vesting after 90 days.
- Two weeks of PTO granted after 90 days.
- 11 paid holidays and birthdays off.
- Incentive bonuses and recognition programs.
- Ongoing training and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
