Business Development Representative / Outbound BDR

Aircall•Seattle, WA

3d•Hybrid

About The Position

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Weâre redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircallâs AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. At Aircall, youâll join a company in motion. Weâre ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. As a Business Development Representative, youâll be an integral part of our North America Sales team that works collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track. Itâs a fast-paced role and a perfect entryway into sales within the SaaS space. Learn the fundamentals of expanding Aircall's customer base by prospecting, qualifying potential customers, and, with success, moving into an outbound closing role. Passion, drive, ambition, and commitment to the mission are all qualities our all-stars haveâ we win together! Our ideal candidate is excited by Aircallâs outstanding company trajectory and significant individual earning potential, including uncapped commission. Weâre looking for a team-player who wants to learn and grow within the Revenue organization and build a career with us. This is a hybrid role based in Bellevue, with days in office being Monday through Wednesday.

Requirements

Skilled communicator: youâre an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills
Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale-up!
A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6!
Ability to thrive in a fast-paced, hyper-growth environment: you adapt to situations on the fly while remaining calm and even-keeled as you and we grow at lightning speed
Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines
Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confidentâ¦ and not afraid of a challenge!
A team spirit mindset with the desire to continuously grow and learn
An enthusiastic and positive attitude! This might be the single most important point

Nice To Haves

Leadership positions within campus organizations, philanthropy, or participated in team sports, a plus!

Responsibilities

The Business Development Representativeâs role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database
Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations
Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships
Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle
Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircallâs value proposition and key selling points to raise interest
Use Salesforce and other best in practice tools for your daily activity and process