Business Development Representative 1

Alta•Elkhart, IN
•Remote

About The Position

Alta Material Handling is seeking a full-time Business Development Representative 1. The position is fully remote, with occasional travel for in-person staff meetings. The role generates and qualifies leads, communicates Alta products and services, manages prospect information and existing leads in the CRM, and routes qualified opportunities to account managers or outside salespeople. It is designed as a feeder role for future sales positions.

Requirements

  • Previous CRM experience is required; examples include Salesforce and Dynamics.
  • Previous pipeline management experience is required.
  • Previous outbound prospecting experience is required.
  • Ability to identify immediate concerns and provide quick, effective responses.
  • Strong problem-solving and communication skills.
  • Strong organizational skills.
  • Strategic, competitive, and collaborative approach.
  • Results-oriented.
  • Proficiency with Microsoft Office programs, including Word, Excel, and Outlook.
  • Intermediate language skills: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
  • Intermediate reasoning ability: ability to follow written, oral, or diagrammed instructions using common-sense understanding, and to address problems involving several concrete variables in standardized situations.
  • Desire to build a career; the role is designed as a feeder for future sales roles.
  • Regular use of hands; sitting, talking/hearing, and tasting/smelling; frequent stooping, kneeling, crouching, or crawling; occasional climbing or balancing.
  • Regularly lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

Nice To Haves

  • Associate’s or bachelor’s degree preferred.

Responsibilities

  • Generate and develop CRM leads through phone calls, emails, LinkedIn, and other methods, maintaining a high level of lead generation and customer relationship skills.
  • Enter customer contact information in the CRM as it is obtained.
  • Communicate Alta products and services effectively.
  • Manage and follow up on existing CRM leads, including responses to clicks from email blasts, ad campaigns, and other marketing initiatives.
  • Maintain and expand the prospect database within the assigned territory.
  • Pass qualified opportunities to account managers for further development.
  • Update product knowledge by studying new product descriptions and evolving product lines.
  • Respond to and filter incoming calls; direct incoming sales calls appropriately.
  • Coordinate complex or significant sales opportunities with the Outside Salesperson, providing customer contact information, project details, and customer timeline or urgency.
  • Develop an understanding of product lines, basic technical aspects, the business cycle, and customer support.
  • Collaborate with the regional sales team and other business development team members.
  • Understand customer needs and requirements.
  • Attend training classes and meetings as needed, and participate in assigned field time with representatives to learn the territory, industry, and areas of focus.
  • Meet minimum weekly, monthly, quarterly, and yearly results standards.
  • Incorporate Alta's Guiding Principles into daily activities.
  • Perform other duties as assigned.
  • Maintain consistent, regular, and reliable attendance, including being ready to work at the designated start time.
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