Part-Time Business Development & Operations Coordinator

Creations Med Spa•Tampa, FL

6d•Onsite

About The Position

Creations Med Spa is a growing medical aesthetics and wellness practice committed to delivering personalized, high-quality experiences that help clients look and feel their best. As we expand our services, community presence, and client base, we are seeking an organized, proactive professional who can help move internal projects forward while supporting business development and sales. The Business Development & Operations Coordinator is a hybrid role responsible for supporting operational projects, developing community and referral relationships, and helping convert business opportunities into booked appointments, events, memberships, and revenue. This person will work closely with the Med Spa Manager to take ownership of clearly assigned projects, coordinate follow-through across the team, and reduce the number of day-to-day items requiring management intervention. The ideal candidate is equally comfortable managing a project checklist, following up with a prospective client, representing Creations Med Spa at a community event, and building relationships with local businesses.

Requirements

Two or more years of experience in business development, sales, project coordination, operations, hospitality, wellness, aesthetics, healthcare, or a related client-service environment
Strong organizational and follow-through skills
Demonstrated ability to manage several priorities without losing important details
Confident, professional communication by phone, email, text, and in person
Comfortable initiating conversations, developing relationships, and asking for the appointment or next step
Ability to use project-management, CRM, scheduling, and office-productivity systems
Sound judgment when handling sensitive client and business information
Ability to work independently while keeping leadership appropriately informed
Availability to attend occasional community or promotional events outside normal business hours

Nice To Haves

Experience in a med spa, aesthetics, wellness, healthcare, luxury retail, hospitality, or membership-based business
Experience coordinating launches, events, promotions, or cross-functional projects
Existing relationships within the Lutz, Tampa, or surrounding business community
Familiarity with lead tracking, CRM systems, ClickUp, or Meevo
Experience selling premium services, memberships, packages, or recurring programs

Responsibilities

Own and coordinate assigned operational, marketing, client-experience, and business-development projects from assignment through completion.
Create project plans, timelines, task lists, and follow-up systems.
Track deadlines, responsibilities, dependencies, and outstanding decisions.
Follow up with team members and outside partners to keep projects moving.
Prepare status updates and clearly identify completed work, upcoming priorities, and potential obstacles.
Assist with new program, service, promotion, event, and membership launches.
Support the development and implementation of standard operating procedures.
Help organize marketing materials, event resources, vendor information, partnership records, and project documentation.
Identify recurring administrative or operational bottlenecks and recommend practical improvements.
Complete agreed-upon work independently without requiring continual manager reminders.
Identify and develop relationships with complementary local businesses, organizations, residential communities, fitness and wellness providers, and professional groups.
Build and maintain a pipeline of referral partners, event opportunities, and potential collaborations.
Conduct outreach to prospective partners and schedule introductory conversations.
Coordinate open houses, educational events, community appearances, cross-promotions, and partnership activations.
Represent Creations Med Spa professionally at networking and community events.
Follow up consistently with partners and document conversations, commitments, and next steps.
Help evaluate opportunities based on audience fit, expected return, required resources, and alignment with the Creations Med Spa brand.
Respond to and follow up with prospective clients through approved communication channels.
Build rapport, explain available services and programs within the role’s non-clinical scope, and guide prospects toward the appropriate consultation.
Convert qualified inquiries, event contacts, and referral opportunities into booked consultations or appointments.
Support membership enrollment, package sales, promotions, and client reactivation initiatives.
Conduct follow-up with clients who did not book, cancelled, or expressed interest in future services.
Maintain accurate notes, lead stages, follow-up dates, and outcomes in the designated tracking system.
Collaborate with the front desk, clinical team, manager, and marketing partners to improve the lead-to-booking process.
Never provide medical advice, make clinical claims, or recommend treatment plans; all clinical questions must be referred to an appropriately licensed provider.