Business Development Manager

UPSTATE COIN & GOLD•Centennial, CO
•$135,000 - $144,000•Onsite

About The Position

Upstate Coin and Gold is seeking a highly driven, dual-faceted Business Development Manager to drive new client acquisition while leading a high-performing team. The role combines frontline prospecting and growth strategy with team leadership, sales enablement, and training program development. The manager will build trust with prospective clients, support efficient onboarding through the compliance process, and motivate the team to exceed performance goals. The position is based at the Corporate Headquarters in Centennial, Colorado, and is full-time. The listed salary range is $135,000–$144,000, with a base pay plus commission plan. The total rewards package includes retirement and insurance benefits, paid time off, and paid holidays.

Requirements

  • At least 5 years of proven success in new business acquisition, full-cycle sales, and lead generation.
  • 3 to 5 years of direct team leadership or management experience overseeing new client acquisition.
  • Demonstrated experience building, deploying, and managing sales or operational training programs.
  • Strong leadership, communication, and interpersonal skills, with a record of motivating teams to meet targets.
  • Excellent analytical and problem-solving skills, including making sound decisions under pressure in a fast-paced trading environment.
  • Exceptional client relationship management skills and the ability to build trust, rapport, and long-term partnerships with high-value prospects.
  • Deep understanding of CRM hygiene and strict adherence to data compliance protocols.

Responsibilities

  • Lead, motivate, and mentor business developers, fostering high performance, continuous learning, and collaboration.
  • Set measurable performance expectations, provide feedback, and conduct formal performance reviews.
  • Recruit, hire, and onboard new traders, equipping them with the necessary skills, systems knowledge, and market understanding.
  • Build, maintain, and optimize a robust list of target leads.
  • Conduct strategic cold calls to engage decision-makers and qualify prospects.
  • Follow up with warm leads on the same day to maximize conversion opportunities.
  • Track and manage leads through the compliance process, partnering with internal teams, particularly Compliance, to resolve roadblocks and support onboarding.
  • Maintain an accurate CRM database and ensure qualification documents are uploaded to the correct account profiles.
  • Coordinate the handoff of qualified and onboarded accounts to the Account Management team.
  • Communicate professionally and responsively with prospects throughout evaluation and onboarding.
  • Plan and conduct Sales Kick-Off meetings to align the team on goals, targets, and market strategies.
  • Lead Platform Gold demonstrations for prospective clients, showcasing product capabilities, features, and value propositions.
  • Design, implement, and refine a scalable training program for new hires and existing staff.
  • Conduct individual coaching, group training, and role-playing exercises to develop sales tactics, objection handling, and product knowledge.
  • Create training materials, playbooks, and standardized operating procedures for consistency across sales and trading teams.

Benefits

  • Base pay plus commission plan
  • Up to 6% company match on 401(k)
  • Employer-paid profit-sharing and cash balance plans
  • Medical, dental, vision, and Employee Assistance plans
  • HSA and FSA plans
  • Company-paid short-term disability, long-term disability, life, and AD&D insurance
  • Supplemental coverage options, including Critical Illness, Accident, Hospitalization, and Pet coverage
  • Paid time off
  • Paid holidays
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