Business Development Manager

Empower Brands•Marietta, GA

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This hunter-focused role creates new customer relationships through disciplined prospecting, networking, referrals, and strategic outreach. The position manages the complete sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiations, closing, and transition to Operations. Success is measured by new customer acquisition, revenue growth, and pipeline development. The role is based in Marietta, Georgia, and reports to the Regional Director. The BDM works independently to manage a sales territory, build a healthy pipeline, meet sales objectives, and collaborate with Operations and internal teams to support successful customer onboarding. JAN-PRO is part of the Empower Brands family, which is a portfolio company of MidOcean Partners.

Requirements

  • Three or more years of successful business-to-business outside sales experience.
  • Ability to develop and manage a sales territory independently.
  • Demonstrated success prospecting and closing new business.
  • Experience managing the complete sales cycle from lead generation through contract execution.
  • Proven track record of consistently achieving or exceeding sales goals.
  • Ability to travel throughout the assigned territory.
  • Valid driver's license.
  • Proven ability to develop new business through proactive prospecting and relationship development.
  • Strong consultative selling and negotiation skills.
  • Excellent written, verbal, and presentation communication skills.
  • Ability to build relationships with business owners, facility managers, and executive decision-makers.
  • Strong organizational and territory management skills.
  • Self-motivation and ability to work independently and consistently achieve sales objectives.
  • Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

  • Experience selling recurring service contracts.
  • Bachelor's degree.
  • Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
  • Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

  • Generate commercial cleaning leads through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
  • Research and qualify prospective customers, identifying decision-makers, operational needs, buying potential, and sales opportunities.
  • Develop and execute territory plans that prioritize high-value prospects, grow the territory, and achieve revenue objectives.
  • Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
  • Maintain consistent prospecting activity to develop and sustain a healthy sales pipeline.
  • Represent JAN-PRO in the local business community through networking and business development activities.
  • Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
  • Develop customized commercial cleaning solutions and service proposals aligned with customer needs, budgets, company profitability objectives, and JAN-PRO service standards.
  • Prepare and present professional proposals communicating JAN-PRO's value proposition.
  • Overcome objections while maintaining customer relationships throughout the sales process.
  • Manage the complete sales cycle from initial prospecting through signed contract and handoff to Operations.
  • Maintain accurate CRM records of prospecting, customer interactions, opportunities, pipeline progression, and forecasts.
  • Meet or exceed activity, pipeline, revenue, and new-account goals.
  • Maintain sales forecasts and provide updates on pipeline and territory performance.
  • Participate in sales meetings, coaching, and professional development.
  • Monitor competitor activity, market conditions, and pricing trends in the territory.
  • Partner with Operations to ensure a smooth transition from sales to customer onboarding.
  • Collaborate with internal teams to communicate customer expectations and support successful implementation.
  • Provide market intelligence, competitive insights, and customer feedback to support business growth.
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