Business Development Manager

Taktile • New York, NY

5d

About The Position

Taktile is hiring a Business Development Manager to build and manage its Business Development team, establish scalable processes, and drive pipeline generation as the company grows its enterprise customer base among banks and insurance companies. The manager will lead approximately 10 Business Development representatives across Berlin, London, and New York, working with Account Executives and Customer Success Managers in regional pods to generate opportunities with enterprise financial institutions.

The role focuses on developing the team's capabilities and performance in a complex, multi-stakeholder enterprise sales motion. Taktile's platform supports multiple use cases and teams within an institution, so the manager will help representatives understand account priorities and engage business, risk, technology, and operations stakeholders. The manager will partner with Sales leadership to shape go-to-market strategy, improve engagement with senior decision-makers, and establish the standards and practices needed to scale.

The position combines people leadership and hands-on coaching with ownership of pipeline generation, operating processes, and team performance. It includes using AI tools and enabling the team to apply them to research, personalization, productivity, and outbound execution. The role requires comfort traveling between offices and values in-person collaboration.

Taktile offers a top-of-market equity and cash compensation package, a self-development budget, a new Apple MacBook Pro, and home-office setup support. The company describes a flat hierarchy, opportunities to work directly with founding team members, experienced mentors, and professional growth opportunities.

Requirements

• Experience managing and developing a Business Development or Sales Development team; B2B SaaS experience is preferred.
• Strong knowledge of outbound prospecting, cold calling, messaging, qualification, and pipeline generation, with the ability to coach practical improvements.
• Experience supporting a multi-stakeholder enterprise sales motion for a platform or solution serving multiple use cases and stakeholders.
• Experience with enterprise customers in banking, financial services, or another highly regulated industry, and understanding of complex organizations and senior stakeholders.
• Coaching-first approach, including willingness to listen to calls, review outreach, and provide actionable feedback while maintaining clear expectations and empathy.
• Ability to use funnel metrics, activity data, and conversion rates to identify bottlenecks and inform decisions.
• Comfort experimenting with AI tools and helping teams integrate them into daily workflows.
• Ability to build effective partnerships with Account Executives, Sales leadership, and other teams.
• Willingness to travel between offices and value in-person collaboration.

Nice To Haves

• Experience managing a Business Development or Sales Development team in a B2B SaaS environment.

Responsibilities

• Manage and coach approximately 10 Business Development representatives across Berlin, London, and New York, fostering accountability, collaboration, and continuous improvement.
• Establish and uphold standards for prospecting, cold calling, outbound messaging, qualification, discovery, and follow-up through hands-on feedback, call reviews, and development plans.
• Own the team's contribution to pipeline growth, set goals, monitor performance, and improve conversion rates and productivity.
• Partner with Account Executives on account plans, priority use cases, stakeholders, tailored messaging, and next steps.
• Coach representatives to identify business challenges, map decision-makers and influencers, develop relationships across functions, connect initial use cases to broader platform value, and sustain engagement through long sales cycles.
• Develop approaches for engaging senior decision-makers through targeted outreach, industry events, executive meetings, and other high-impact touchpoints.
• Create playbooks, coaching frameworks, performance metrics, and operating rhythms to professionalize and scale the function across regions.
• Use AI tools and help the team adopt them to improve research, personalization, productivity, and outbound execution.
• Collaborate with Sales leadership and other teams to shape go-to-market strategy and align on shared goals.

Benefits

• Top-of-market equity and cash compensation package.
• Self-development budget for conferences, books, classes, or similar activities.
• New Apple MacBook Pro.
• Meaningful home-office setup.
• Flat hierarchy and direct communication with founding team members.
• Access to experienced mentors and the company's network of technology investors and advisors.
• Personal and professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed