Business Development Manager
About The Position
C.H. Robinson is seeking a Business Development Manager to serve as a consultant and subject matter expert supporting the sales organization in generating new business and retaining existing business for its Intermodal service line. The role partners with internal groups—including sales, account management, Global Account Centers, the office network, Regional Sales Directors, Customer Shared Services, and executive leadership—to generate leads and support sales for large or complex opportunities. The manager also participates in strategic account discussions and develops contract and pricing strategies with the office network and customers. This is a hybrid position requiring four days in the office each week at the Oakbrook Terrace, Illinois office. The role includes business development, solution design, sales education, market and competitive insights, and consultation with internal teams and external customers and suppliers. Travel is required 25–40% of the time.
Requirements
- Bachelor’s degree from an accredited college or university.
- At least 6 years of previous sales, operations, and/or account management experience.
- Ability to travel 25–40%.
Nice To Haves
- Technical proficiency in Microsoft Office.
- Ability to create and sell comprehensive solutions and service packages to all buying influences.
- Demonstrated influencing, negotiation, collaboration, communication, and presentation skills.
- Track record of delivering measurable financial results through sales or account management solutions.
- Strong strategic orientation, relationship-building, negotiation skills, and business acumen.
- Strong technical understanding of C.H. Robinson, modes and services, and systems.
- Ability to develop proposal presentations in Word or PowerPoint.
- Examples of using Excel for analysis and modeling.
Responsibilities
- Diagnose opportunities, qualify leads, and develop business.
- Sell and close opportunities in partnership with the office network.
- Market the Intermodal service line to sales and account management teams through ongoing education.
- Drive growth and create demand for the service line to maintain a robust regional pipeline of customer opportunities.
- Understand customer challenges and design solutions for short- and long-term needs.
- Design and implement service-line solutions, partnering with internal pricing teams and serving as a liaison between the service line and network to develop pricing models and strategies.
- Refine marketing strategy based on network feedback and external market trends.
- Build trusting relationships as an ambassador of the service line to internal teams, external customers, and suppliers.
- Collaborate with management to identify and resolve issues proactively and promptly.
- Provide the network with industry feedback on trends, pressures, and competitor positioning.
- Educate sales and account management teams about market factors that affect pricing.
- Educate the network on service-line initiatives, vision, and strategies.
- Demonstrate or develop product and service capabilities and address detailed functional and technical questions.
- Respond to network inquiries about the industry, market trends, and competitive intelligence.
- Leverage departments within the supported service line, other modal teams, and Customer Shared Services.
- Participate in strategic account discussions and contract and pricing strategy with the office network and customers.
Benefits
- Three medical plans, including prescription drug coverage.
- Enhanced fertility benefits.
- Flexible Spending Accounts.
- Health Savings Account, including employer contribution.
- Dental and vision coverage.
- Basic and supplemental life insurance.
- Short-term and long-term disability coverage.
- Paid observed holidays.
- Two paid floating holidays for U.S. hourly employees.
- Flexible Time Off for U.S. salaried employees, with no accruals or caps.
- Paid Time Off for other employees in the U.S. and Canada.
- Paid parental leave.
- Paid time off to volunteer in the community.
- Charitable Giving Match Program.
- 401(k) with 6% company matching.
- Employee Stock Purchase Plan.
- Career development, networking, and team-building opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
