Business Development Manager

Empower Brands•Marietta, GA

13d

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a hunter role focused on creating new customer relationships through prospecting, networking, referrals, and strategic outreach. The role manages the full sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiation, closing, and transition to Operations. Success is measured by new customer acquisition, revenue growth, and pipeline development. JAN-PRO is a commercial cleaning franchise organization founded in 1991. Through its network of Regional Developers and independently owned Certified Business Owners, it provides commercial cleaning and disinfecting services. JAN-PRO is part of the Empower Brands family. The position is based in Marietta, Georgia, and reports to the Regional Director. It is an exempt role in the Sales department.

Requirements

At least three years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the complete sales cycle from lead generation through contract execution.
Proven track record of consistently achieving or exceeding sales goals.
Ability to travel throughout the assigned territory.
Valid driver's license.
Strong consultative selling and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory management skills.
Self-motivation and ability to work independently while consistently achieving sales objectives.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor’s degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Generate new commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospective customers, including identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute strategic territory plans to prioritize prospects, grow the territory, and achieve revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activity to develop and sustain a healthy sales pipeline.
Represent JAN-PRO professionally at networking events and other local business development activities.
Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
Develop customized cleaning solutions and service proposals that address customer needs, budgets, profitability objectives, and JAN-PRO service standards.
Prepare and present proposals that clearly communicate JAN-PRO’s value proposition.
Overcome objections while maintaining customer relationships throughout the sales process.
Own the complete sales cycle from prospecting through signed contract and successful handoff to Operations.
Maintain accurate CRM records of prospecting, customer interactions, opportunities, pipeline progression, and forecasts.
Achieve or exceed activity, pipeline, revenue, and new-account goals.
Maintain accurate sales forecasts and provide regular updates on pipeline and territory performance.
Participate in sales meetings, coaching, and ongoing professional development.
Monitor competitor activity, market conditions, and pricing trends in the assigned territory.
Partner with Operations and internal teams to ensure smooth customer onboarding and accurate communication and implementation of customer expectations.
Provide market intelligence, competitive insights, and customer feedback to support business growth initiatives.