Business Development Mgr

Central States•Tampa, FL

About The Position

The Business Development Manager is a revenue-generating, field-based role responsible for managing and growing existing customer accounts within an assigned territory. The position focuses on building strong in-person relationships, understanding customer business needs, delivering tailored solutions, and driving revenue growth through proactive service and strategic support. The role represents Central States to customers, develops new business, executes territory plans, supports customer success, and collaborates with internal teams. It requires extensive field-based travel, estimated at 80% to 100% depending on business needs. The position works primarily in an office environment and is largely sedentary, involving extensive reading, data entry, and verbal and electronic communication. The role uses standard office equipment and occasionally requires lifting office products or supplies up to 25 pounds. Reasonable accommodation is available for individuals with disabilities to perform essential job functions.

Requirements

Bachelor’s degree in a related field or equivalent job experience.
Three years of proven experience meeting or exceeding sales goals.
Three years of field sales experience.
Three years of experience with CRM systems.
Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, and CRM systems.
Ability to travel extensively, approximately 80% to 100% depending on business needs.
Ability to occasionally lift office products and supplies up to 25 pounds.

Nice To Haves

Metal industry experience.

Responsibilities

Serve as the primary field-based representative of Central States by fostering customer relationships, delivering on-site value, supporting customer success, and maintaining product displays and current marketing materials.
Acquire and activate new accounts through prospecting, cold calls, field visits, referrals, and research.
Develop and execute strategic sales and territory plans to prioritize accounts, identify opportunities, balance visits with follow-ups, and achieve territory goals.
Visit prospective and existing customers, observe competitive activity, gather market intelligence, and identify opportunities for new products, improvements, or innovation.
Manage, grow, and recover territory accounts by re-engaging underperforming or lost customers and increasing product penetration and customer volume.
Train customers on Central States products and the Central Link platform to improve efficiency, ordering accuracy, tool adoption, and engagement.
Represent Central States at trade shows, industry events, and customer functions.
Collaborate with Inside Sales, Operations, Quality, and Marketing to support customer needs, resolve issues, and align on territory priorities and expectations.
Address quality concerns through on-site visits, collaboration with the Corporate Quality Team, warranty support, and customer-focused resolution.
Maintain accurate CRM records, including visit notes, contacts, account changes, and follow-up actions.
Use social media to grow brand awareness, promote company values, and enhance visibility with customers, employees, industry partners, and candidates.
Advise and advocate for customers by aligning Central States products and services with their goals and demonstrating company core values.
Perform other department-related duties as necessary to support operations and responsibilities.

Benefits

Employee ownership through an annual allocation of company stock under the ESOP.
401(k).
Education assistance up to $5,250 each year.
Profit-sharing bonus.
Medical insurance.
Dental insurance.
Vision insurance.
Holiday pay.
Vacation pay.
Employee Assistance Program, including emotional, work and lifestyle, legal, financial, and digital support.
Care Guides to help employees navigate the healthcare system.
Employer-paid life insurance equal to 1.5 times annual salary.
Wellness Program with the opportunity to earn up to $1,200 annually when enrolled in a medical plan.
Health Savings Accounts.
Flexible Spending Accounts.
Short-term disability.
Employer-paid long-term disability.
Performance-based merit increases.
SHINE program offering employee financial assistance and dependent scholarships.
Paid time off each year to support a cause in the community.