Business Development Manager (m/f/d)

8returns

15h • Remote

About The Position

8returns helps online shops turn returns into a better customer experience, encourage exchanges over refunds, and reduce work for their teams. More than 400 brands use its returns platform. The company is a small team based in Berlin, with end-to-end ownership, few meetings, short decision paths, and direct feedback.

The Business Development Manager will own partnership development, sales support, and planning entry into new markets. The role involves working with e-commerce merchants and has substantial scope to shape how the work is done. The position reports directly to the founders.

The successful candidate will build and operate AI agents to research partners and markets and prepare outreach, then continuously improve them. They will own their areas end to end, identify opportunities through conversations with merchants, partners, and the team, use data to assess results, and adjust plans as needed.

Requirements

• Native German proficiency, written and spoken.
• Fluent English.
• Strong ability demonstrated in a job, side project, competitive sports, or another area.
• Deep engagement with AI and experience building AI agents rather than only chatting with tools.
• High agency and ability to independently identify and complete needed work.
• Comfort building relationships from scratch and speaking with new people.
• Ability to turn ambiguous problems into plans.

Nice To Haves

• Experience working at a startup or founding something; this is a plus but not required.
• Classic sales background is not required; the company prioritizes talent, motivation, and speed of improvement over years of experience.

Responsibilities

• Build partnerships with technology and logistics partners, shop systems, and agencies, and develop them into a channel for 8returns.
• Support sales by helping open doors, preparing conversations, and keeping deals moving.
• Plan market entry and carry it from initial research through to the first live partners or customers.
• Build, operate, and improve AI agents that research partners and markets and prepare outreach.
• Own business development areas end to end, deciding what to try, executing, and assessing what worked.
• Speak with merchants, partners, and the team to identify opportunities and turn them into plans.
• Analyze results and change course when an approach is not working.

Benefits

• Competitive salary
• Fully remote work with regular team meetups
• AI-native team where AI is part of everyday work
• Responsibility from day one and the opportunity to build business development as the company grows
• Paid trial day

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed