Business Development Manager I, II, or III

Astound Broadband•Long Island, NY

About The Position

Astound is hiring a Business Development Manager I, II, or III for the greater New York, NY market, supporting nationwide opportunities. The role focuses on negotiating Right of Entry and bulk agreements with condominium associations, property managers, property owners, and developers so Astound can provide residential high-speed internet, cable television, and phone services to multiple dwelling units (MDUs). The position also manages existing bulk accounts and negotiates renewal agreements. The Business Development Manager identifies new-build opportunities, builds relationships with developers and property management firms, and manages opportunities through negotiation and retention. The role develops strategies to expand Astound's on-net commercial building footprint, pursues strategic partnerships, evaluates opportunities identified by Enterprise sales, and creates market analyses and business cases for expansion. It coordinates with sales engineering and network deployment teams to review and deploy leads, keeps current on market developments and target buildings, and attends relevant networking and business events, including some evening events. The position also conveys lead information to support teams, completes access-agreement paperwork, maintains knowledge of Astound products and deployment specifications, provides customer service, and manages CRM processes, records, and reports. Compensation includes a base salary of $60,000–$100,000 depending on experience and role level, plus commissions. Targeted commissions at full attainment are up to $70,000–$130,000 annually, with potential upside for exceeding sales targets.

Requirements

Three to five years of experience in outside sales or a customer service environment managing business accounts.
Account management experience.
Exceptional business acumen.
Strong written and verbal communication skills.
Ability to use Microsoft Office applications, including Word, Excel, and Outlook.
Ability to work with and manage CRM systems.
Ability to work independently with minimal supervision.
Strong attention to detail and follow-through.
Strong discretion when handling confidential information.
Demonstrated expertise leading successful sales and/or market development organizations in technology businesses.
Ability to coordinate across marketing, operations, sales, and finance teams.
Ability to conduct complex contract negotiations.
Demonstrated results developing a channel and exceeding sales organizational objectives.
Understanding of fiber optic data and telecommunications solutions in a CLEC business.
Valid driver's license and a satisfactory driving record under the company's Vehicle Driving Policy.
High school diploma or equivalent.

Nice To Haves

Sales experience in real estate, telecommunications, or related industries.
Experience working with realtors and property management firms.
College degree in business, project management, or a related field.

Responsibilities

Negotiate new Right of Entry agreements and bulk agreements with condominium associations, property managers, property owners, and developers.
Manage existing bulk accounts and negotiate renewal agreements with current bulk customers.
Source leads for new-build opportunities and develop relationships with real estate developers and property management firms.
Manage projects throughout the negotiation cycle and support building relations and customer support teams during the retention cycle.
Develop strategies to expand on-net commercial buildings in existing and new markets.
Identify and develop strategic revenue-producing partnerships and alliances.
Evaluate and support business development opportunities identified by the Enterprise sales channel.
Develop market analyses and business cases to support expansion opportunities.
Coordinate with sales engineering and network deployment teams to review, assess, and deploy leads.
Monitor new leads, market developments, and potential target buildings, including through business district walkthroughs and networking events.
Attend business and association functions within the territory, including some evening events.
Convey building lead information to support personnel and ensure order information is entered accurately within 24 hours.
Complete access-agreement paperwork and provide owners or operators with installation schedules stipulated by engineering.
Complete paperwork and agreements accurately, legibly, and thoroughly.
Maintain current knowledge of Enterprise products, programming, promotional offers, technology, and deployment specifications.
Provide exceptional customer service.
Manage CRM systems, processes, and data quality; produce CRM reports as requested by management.
Maintain current sales-funnel records, including notes, contact information, and activities.
Maintain a professional business manner and a high degree of integrity.
Perform other duties as assigned.