Business Development Manager I, II, or III

Astound Broadband • Dallas, TX

7d • $60,000 - $230,000

About The Position

Astound is hiring a Business Development Manager I, II, or III for the greater Chicago, Illinois market. The role negotiates Right of Entry and bulk agreements with condominium associations, property managers, property owners, and developers, enabling Astound to provide residential high-speed internet, cable television, and phone services to multiple-dwelling-unit properties. It also manages existing bulk accounts and negotiates renewals. The posting notes Washington, DC and neighboring towns in its description of the service territory.

The position develops new building opportunities, relationships, strategic partnerships, and market expansion opportunities. It manages projects through negotiations and supports building relations and customer support teams during customer retention. The role coordinates with sales engineering and network deployment, maintains accurate CRM records and sales funnel information, and represents Astound at business and association functions, including some evening events.

Compensation includes a base salary of $60,000–$100,000, depending on experience and location, plus commissions. The posting states that targeted commissions at full attainment may be $70,000–$130,000 annually, with uncapped potential. The role levels have stated annual base ranges of $60,000–$75,000 for Manager I, $75,000–$85,000 for Manager II, and $85,000–$100,000 for Manager III. The specific base salary range provided is for Texas and may not apply to other locations.

Requirements

• Three to five years of experience in outside sales or a customer service environment managing business accounts.
• Account management experience is required.
• Exceptional business acumen.
• Strong written and verbal communication skills.
• Ability to use Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to use and manage CRM systems.
• Ability to work independently with minimal supervision.
• Excellent attention to detail and follow-through skills.
• Strong discretion when handling confidential information.
• Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses.
• Ability to coordinate across broad teams, including marketing, operations, sales, and finance.
• Proven ability to conduct complex contract negotiations.
• Proven results developing a channel and exceeding sales organizational objectives.
• Understanding of fiber-optic data and telecommunications solutions in the CLEC business.
• Valid driver’s license and a satisfactory driving record under the Company’s Vehicle Driving Policy.
• High school diploma or equivalent.

Nice To Haves

• Sales experience in real estate, telecommunications, or related industries.
• Experience working with realtors and property management firms.
• College degree in business, project management, or a related field.

Responsibilities

• Negotiate new Right of Entry and bulk agreements with condominium associations, property managers, property owners, and developers.
• Manage existing bulk accounts and negotiate renewal agreements with current bulk customers.
• Source leads for new-build opportunities.
• Build relationships with real estate developers, property management firms, strategic partners, and organizations.
• Manage projects through the negotiation cycle and support building relations and customer support teams through the retention cycle.
• Implement strategies to expand on-net commercial buildings in existing and new markets.
• Identify and develop strategic revenue-producing partnerships and alliances.
• Evaluate and support business development opportunities identified by the Enterprise sales channel.
• Develop market analyses and business cases for expansion opportunities.
• Coordinate with sales engineering and network deployment teams to review, assess, and deploy leads in a timely manner.
• Monitor new leads, market developments, and potential target buildings; conduct business-district walkthroughs, attend networking events, and maintain knowledge of the MTU market within the territory.
• Attend business and association functions within the territory, including some evening events.
• Convey building lead information to support personnel and ensure order information is entered accurately within 24 hours.
• Complete Access Agreement paperwork and other agreements accurately, legibly, and thoroughly, and provide owners or operators with installation schedules stipulated by engineering.
• Maintain current knowledge of Enterprise products, programming, promotional offers, technology, and deployment specifications.
• Provide exceptional customer service.
• Manage CRM systems, processes, and data quality; produce CRM reports as requested by management.
• Maintain updated sales funnel records, including notes, contact information, and activities.
• Maintain a professional business manner and a high degree of integrity.
• Perform other duties as assigned.

Benefits

• 401(k) retirement plan with employer match.
• Medical, dental, vision, life, and short-term disability insurance options.
• Paid time off/vacation starting at 80 hours per year, increasing with tenure.
• 40 hours of floating holiday time per year.
• Seven paid holidays per year.
• Paid sick leave, with the number of hours varying based on state and/or local laws.
• Tuition reimbursement program.
• Employee discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED