Business Development Manager I, II, or III

Astound Broadband•Dallas, TX

About The Position

Astound is hiring a Business Development Manager I, II, or III in the greater Chicago, Illinois market. The role is primarily responsible for negotiating Right of Entry and bulk agreements with condominium associations, property managers, property owners, and developers. These agreements enable Astound to provide residential high-speed internet, cable television, and phone services to multiple-dwelling-unit properties. The position also manages the existing bulk-account portfolio and negotiates renewal agreements with current bulk customers. The Business Development Manager identifies new-build and market-expansion opportunities, builds relationships with real estate and property-management organizations, and coordinates opportunities across sales, engineering, network deployment, marketing, operations, and finance. The role manages prospects through the negotiation cycle and supports retention efforts. It also maintains CRM records and reports, completes agreement paperwork, and provides accurate lead and order information to support teams. The position requires outside sales or customer-service experience managing business accounts, including account management experience. Astound offers a base salary determined by level and experience, plus uncapped commissions. The posted compensation details include level-specific annual base ranges of $60,000–$75,000 for Business Development Manager I, $75,000–$85,000 for II, and $85,000–$100,000 for III, with targeted commissions at full attainment of up to $70,000–$130,000 annually. The posting notes that the stated base salary range is for Texas and may not apply to other locations.

Requirements

Three to five years of experience in outside sales or a customer-service environment managing business accounts.
Account-management experience is required.
Exceptional business acumen.
Strong written and verbal communication skills.
Ability to use Microsoft Office applications, including Word, Excel, and Outlook.
Ability to use and manage CRM systems.
Ability to work independently with minimal supervision.
Excellent attention to detail and follow-through.
Strong discretion, including when handling confidential information.
Demonstrated expertise in leading successful sales and/or market-development organizations in technology businesses.
Ability to coordinate across broad teams, including marketing, operations, sales, and finance.
Proven ability to conduct complex contract negotiations.
Proven results developing a channel and exceeding sales-organization objectives.
Understanding of fiber-optic data and telecommunications solutions in a CLEC business.
Valid driver's license and a satisfactory driving record under the company's Vehicle Driving Policy.
High school diploma or equivalent.

Nice To Haves

Sales experience in real estate, telecommunications, or related industries.
Experience working with realtors and property-management firms.
College degree in business, project management, or a related field.

Responsibilities

Negotiate new Right of Entry agreements and bulk agreements with condominium associations, property managers, property owners, and developers.
Manage existing bulk accounts and negotiate renewal agreements with current bulk customers.
Source leads for new-build opportunities.
Build relationships with real estate developers, property-management firms, strategic partners, and organizations.
Manage projects throughout the negotiation cycle and support building-relations and customer-support teams throughout the retention cycle.
Implement strategies to expand on-net commercial buildings in existing and new markets.
Identify and develop strategic revenue-producing partnerships and alliances.
Evaluate and support business-development opportunities identified by the Enterprise sales channel.
Develop market analyses and business cases to support expansion opportunities.
Coordinate with sales engineering and network deployment teams to ensure timely review, assessment, and deployment of leads.
Monitor new leads, market developments, and potential target buildings, including through business-district walkthroughs and networking events.
Attend business and association functions within the territory, including some evening events.
Convey building-lead information to support personnel and enter order information accurately within 24 hours.
Complete Access Agreement paperwork and provide owners or operators with installation schedules stipulated by engineering.
Complete paperwork and agreements accurately, legibly, and thoroughly.
Maintain current knowledge of Enterprise products, programming, promotional offers, technology, and deployment specifications.
Provide exceptional customer service.
Manage CRM systems, processes, and data quality; produce CRM reports as requested by management.
Maintain current sales-funnel records, including notes, contact information, and activities.
Represent the company professionally and operate with a high degree of integrity.
Perform other duties as assigned.