Business Development Manager

NCCER•Alachua, FL

About The Position

NCCER is seeking a highly motivated individual contributor with a proven track record of developing new business and consistently meeting sales targets through consultative, B2B selling. The role sells training, certification, and workforce development solutions to the construction industry, helping customers understand their value and fit with business needs. Candidates with experience selling education, training, software subscriptions, professional services, or other intangible solutions are welcome; prior construction-industry sales experience is preferred but not required. The Business Development Manager guides prospects through the full sales process, from prospecting and discovery to product demonstrations, negotiation, and closing, and joins a growing business development team. The position is responsible for meeting sales targets for NCCER products and services, developing territory plans, qualifying leads, uncovering customer needs, managing opportunities through pricing and contract signing, and following up on implementation timelines. It also involves building and maintaining client relationships, supporting retention, identifying expansion opportunities, demonstrating NCCER solutions, collaborating with sales and workforce development colleagues, maintaining Salesforce CRM records, reporting insights to the VP of Innovation & Advancement, and monitoring competitor activity and industry trends.

Requirements

At least five years of sales experience as an individual contributor, including consultative B2B selling.
Ability to uncover customer needs, explain a solution’s value beyond its physical features, address objections, and guide opportunities through negotiation and closing.
Results-driven, with demonstrated revenue growth and examples of achieving sales targets, winning new business, and selling solutions based on outcomes rather than physical products.
Exceptional in-person and virtual presentation skills.
Strong written and verbal communication skills and excellent negotiation abilities.
Excellent organizational skills and capacity to manage multiple accounts, priorities, and projects simultaneously.
Ability to work independently and collaborate effectively with executives, management, and staff at all levels.
Reliable in attendance and performance.

Nice To Haves

Experience selling training, education, certification, workforce development solutions, SaaS, or professional services.
Experience selling construction products and services.
Construction-industry knowledge.
Proficiency in Salesforce CRM is highly preferred.
Familiarity with HubSpot and ZoomInfo is advantageous.

Responsibilities

Meet and exceed sales targets for NCCER products and services, including the Construction Superintendent Certification Program, the Construction Foreman Certification Program, and CraftPro.
Develop and execute a territory plan targeting high-potential regions or accounts.
Qualify leads, uncover workforce and training needs, and help decision makers build a business case for proposed solutions.
Manage sales opportunities through the full lifecycle, including pricing and contract signing.
Close sales, establish implementation timelines, and follow up on agreed-upon timelines.
Build and maintain client relationships to support satisfaction, loyalty, and retention.
Identify upselling and cross-selling opportunities within existing accounts.
Provide product demonstrations that connect NCCER solutions to customers’ training and workforce needs, explain value, address adoption concerns, and clarify organizational fit.
Collaborate with sales and workforce development professionals to drive sales.
Use Salesforce CRM to track customer interactions, sales activities, and pipeline management.
Provide regular reports and insights to the VP of Innovation & Advancement, including customer feedback and marketing strategy recommendations.
Monitor competitor activity and industry trends to inform positioning and product strategy.