Business Development Manager

JOHN S CONNOR•Glen Burnie, MD

8d•$50,000 - $70,000•Hybrid

About The Position

The Business Development Manager at John S. Connor generates and maintains revenue by promoting the company’s services, including ocean and air freight forwarding, NVOCC services, customs brokerage, and related logistics solutions. The role focuses on business development within a designated region and works closely with the local Branch Manager and the national Director of Sales and Marketing. The manager builds client relationships, identifies new opportunities, and drives revenue growth through sales initiatives and tailored client solutions. This is a remote-focused position involving local client travel, with hybrid work flexibility that may include office work, working from home, and travel to client sites, sales meetings, and conferences. Candidates should live within a reasonable commuting distance of Baltimore, Queens, Cincinnati, Louisville, or Illinois, preferably near a major airport.

Requirements

Bachelor’s degree in business or a related field, or an equivalent combination of skills, training, and experience.
2–5 years of experience in logistics, freight forwarding, or supply chain sales preferred; less experienced candidates may be considered if they have a general understanding of shipping, logistics, and sales processes.
Knowledge of international freight operations, including air, ocean, and NVOCC services.
Proven success in business development, client relationship management, and consultative selling.
Strong written and verbal communication skills.
Ability to work independently and collaboratively.
Proficiency in Microsoft Office and Google Workspace.
Ability to manage multiple priorities and deadlines in a remote work environment.
Knowledge of world geography, inland trucking, and freight market dynamics.
Reliable transportation and ability to travel locally for client meetings.
Ability to think creatively and communicate effectively to motivate clients about company products and services.
Strategic mindset with analytical and problem-solving abilities.
Awareness of customs regulations and trade compliance issues.
Live within a reasonable commuting distance of Baltimore, MD (BWI), Queens, NY (JFK), Cincinnati, OH (CVG), Louisville, KY (SDF), or Illinois, preferably near a major airport.

Nice To Haves

Familiarity with CargoWise or other Transportation Management Systems (TMS).

Responsibilities

Identify, qualify, and pursue prospective accounts in the designated region and surrounding areas.
Develop and maintain a pipeline of potential and target accounts.
Build and maintain relationships with existing customers to support retention and upselling.
Conduct telemarketing, networking, and field outreach to identify new leads.
Prepare and deliver proposals, presentations, and customized solutions to prospective clients.
Collaborate with operations teams to meet client needs and deliver service excellence.
Maintain accurate records of sales activity, revenue, and client interactions in CRM or CargoWise.
Communicate professionally with clients, vendors, and internal stakeholders.
Submit sales reports, expense accounts, and related documentation on time.
Achieve and exceed sales targets and call quotas.
Develop marketing strategies and account penetration plans aligned with company objectives.
Monitor market trends, competitor activity, and industry developments.
Represent John S. Connor professionally and consultatively.
Support the Branch Manager in identifying client needs and developing regional growth strategies.