Business Development Manager

Empower Brands•Saint Louis, MO

12d

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a hunter-focused sales role centered on proactively creating customer relationships through disciplined prospecting, networking, referrals, and strategic outreach. The BDM manages the complete sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiations, contract closure, and transition to Operations. Success is measured by new customer acquisition, revenue growth, and pipeline development. JAN-PRO is a commercial cleaning franchise organization founded in 1991. Through a network of more than 125 Regional Developers and over 10,000 independently owned Certified Business Owners, it delivers commercial cleaning and disinfecting services across North America and internationally. JAN-PRO is part of the Empower Brands family, which is a portfolio company of MidOcean Partners.

Requirements

Three or more years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the complete sales cycle from lead generation through contract execution.
Proven track record of consistently achieving or exceeding sales goals.
Ability to travel throughout the assigned territory and a valid driver's license.
Proven ability to develop new business through proactive prospecting and relationship development.
Strong consultative selling and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory management skills.
Self-motivation and ability to work independently and consistently achieve sales objectives.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor's degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Generate commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospective customers, including identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute territory plans to prioritize prospects, grow the territory, and achieve revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activities and a healthy sales pipeline.
Represent JAN-PRO in the local business community through networking and business development activities.
Conduct on-site facility walkthroughs and assessments to understand customer needs and service requirements.
Develop customized service and pricing proposals that address customer needs, budgets, company profitability objectives, and JAN-PRO service standards.
Present proposals and communicate JAN-PRO's value proposition.
Overcome objections while maintaining customer relationships throughout the sales process.
Manage the sales cycle from initial prospecting through signed contract and successful handoff to Operations.
Maintain accurate CRM records of prospecting, customer interactions, opportunities, pipeline progression, and forecasts.
Achieve or exceed activity, pipeline, revenue, and new account goals.
Maintain sales forecasts and provide updates on pipeline and territory performance.
Participate in sales meetings, coaching, and professional development.
Monitor competitor activity, market conditions, and pricing trends in the territory.
Partner with Operations and internal teams to ensure a smooth customer onboarding transition and communicate customer expectations accurately.
Provide market intelligence, competitive insights, and customer feedback to support business growth.