Business Development Manager

Buckland

14d

About The Position

Buckland is seeking a Business Development Manager to promote and sell the organization’s products and services by understanding the market and industries, meeting sales targets, and articulating Buckland’s value proposition to key decision makers. The role focuses on generating new clients and customers across all regions through data analysis, targeted initiatives, networking, and cold-calling. The Business Development Manager identifies prospective clients, develops proposals and sales presentations, records sales activities in the CRM, and builds and maintains customer relationships in collaboration with Sales and Operations. The role also contributes market and competitor insights, supports efficient workflows and continuous improvement, and helps ensure consistent, high-quality customer service. Buckland offers a competitive salary, benefits package, matching retirement plan, a friendly and collaborative work environment, and opportunities for professional development and ongoing learning. The role may occasionally require travel to other office locations in Canada, the United States, or Mexico.

Requirements

Bachelor’s degree or diploma in Business, International Business, or a similar discipline.
Minimum 5–7 years of experience selling one or more of the following services: customs brokerage, freight, warehousing, or international trade.
Knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Proven ability to work in an analytics-driven environment to meet sales targets.
Ability to interact regularly and build strong relationships with senior management, clients, vendors, carriers, and the Customer Service department.
Strong territory management experience.
Strong leadership, communication, and decision-making skills.
Strong written and verbal communication skills.
Must be legally eligible to work for the company at all times.
Valid passport and willingness and ability to travel occasionally to other office locations in Canada, the United States, or Mexico, if required.

Nice To Haves

Customs Certified Specialist (CCS) designation and/or Licensed Customs Broker (LCB) designation.

Responsibilities

Identify and contact potential clients through cold-calling, networking events, and marketing research.
Meet strategically with clients on a regular basis.
Record sales activities in the CRM.
Create sales presentations for potential clients.
Prepare proposals based on client needs and respond to requests for proposals (RFPs) and requests for quotations (RFQs).
Maintain client relationships in collaboration with the Sales and Operations departments.
Participate in business reviews and provide feedback on new customer requirements, competitor information, and market trends.
Create detailed reports and documentation using Microsoft Office tools.
Align team efforts through critical decision-making, effective planning, and prioritization consistent with the company’s vision.
Develop, implement, and maintain efficient workflows to improve team productivity and minimize downtime.
Develop and maintain customer service policies and procedures to support consistent, high-quality service.