Business Development Manager

Empower Brands•Tucson, AZ

13d

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a proactive, hunter-focused sales role that builds customer relationships through prospecting, networking, referrals, and strategic outreach. Success requires persistence, resilience, and consistent opportunity development. The BDM manages the complete sales cycle, from identifying and qualifying prospects to conducting facility assessments, preparing customized proposals, negotiating agreements, closing new business, and transitioning customers to Operations. The role is suited to a competitive, self-motivated person who thrives in a performance-driven environment measured by new customer acquisition, revenue growth, and pipeline development.

Requirements

Three or more years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the complete sales cycle from lead generation through contract execution.
A proven track record of consistently achieving or exceeding sales goals.
Valid driver's license and ability to travel throughout the assigned territory.
Proven ability to develop new business through proactive prospecting and relationship development.
Strong consultative selling and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory management skills.
Self-motivation and ability to work independently and consistently achieve sales objectives.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor's degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Generate new commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospective customers, including identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute territory plans to prioritize high-value prospects, grow the territory, and achieve revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activity to build and sustain a healthy sales pipeline.
Represent JAN-PRO professionally at local business networking events and through other business development activities.
Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
Develop customized commercial cleaning solutions and service proposals aligned with customer needs, budgets, profitability objectives, and JAN-PRO service standards.
Prepare and present proposals that communicate JAN-PRO's value proposition.
Overcome objections while maintaining strong customer relationships throughout the sales process.
Manage the full sales cycle from prospecting through signed contract and successful handoff to Operations.
Maintain accurate CRM records of prospecting activity, customer interactions, opportunities, pipeline progress, and sales forecasts.
Achieve or exceed activity, pipeline, revenue, and new-account goals, and provide regular updates on pipeline and territory performance.
Participate in sales meetings, coaching, and ongoing professional development.
Monitor competitor activity, market conditions, and pricing trends in the assigned territory.
Partner with Operations and internal teams to ensure a smooth customer transition, accurate communication of expectations, and successful onboarding.
Provide market intelligence, competitive insights, and customer feedback to support business growth initiatives.