Business Development Manager

Freshworks•Boston, MA

10d•$53,200 - $66,000•Onsite

About The Position

The role involves driving Freshworks’ revenue growth through strategic prospect outreach and relationship building. The employee identifies and contacts prospects, conducts qualification conversations, manages inbound leads, and creates early-stage qualified pipeline for the sales organization. The role works closely with Account Executives and requires developing expertise in Freshworks products and services to communicate their value effectively. This is an onsite position five days per week at the company’s Boston, Massachusetts office.

Requirements

1–2 years of experience in business development, sales, or a related role.
Experience researching, cold-calling, and qualifying accounts.
Ability to work in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong problem-solving and objection-handling abilities.
Experience facilitating qualification conversations with prospects.
Self-motivated and target-driven, with a passion for achieving results.

Responsibilities

Prioritize and target accounts using an intent-based approach and research tools.
Conduct multi-threaded cold outreach to prospects by phone, email, and social selling.
Qualify prospects at all levels, including C-level executives, using BANT and MEDDPICC.
Manage inbound leads from different sources and qualify them in or out for sales.
Create qualified opportunities for the sales organization.
Develop strong relationships with Account Executives.
Become an expert on Freshworks products and services and communicate their value to prospects.
Use the CRM to accurately record interactions and activities.
Meet and exceed quarterly quota targets.