Business Development Manager

Empower Brands•Phoenix, AZ

13d

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a hunter role focused on proactively building customer relationships through prospecting, networking, referrals, and strategic outreach. Success requires persistence, resilience, and consistent new-business development. The BDM manages the full sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiations, closing agreements, and a successful transition to Operations. The role is suited to a competitive, self-motivated person in a performance-driven environment, with success measured by new customer acquisition, revenue growth, and pipeline development. JAN-PRO is a commercial cleaning franchise organization founded in 1991. It works through a network of Regional Developers and independently owned Certified Business Owners to provide commercial cleaning and disinfecting services. JAN-PRO is part of Empower Brands.

Requirements

Three or more years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the complete sales cycle from lead generation through contract execution.
Proven track record of consistently achieving or exceeding sales goals.
Valid driver’s license and ability to travel throughout the assigned territory.
Proven ability to develop new business through proactive prospecting and relationship development.
Strong consultative selling and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory management skills.
Self-motivation and ability to work independently and consistently achieve sales objectives.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor’s degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Generate commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospective customers, including identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute territory plans that prioritize high-value prospects, support territory growth, and achieve revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activity to build and sustain a healthy sales pipeline.
Represent JAN-PRO professionally at networking events and other local business development activities.
Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
Develop customized commercial cleaning solutions and service proposals aligned with customer needs, budgets, and JAN-PRO service standards.
Prepare and present proposals that clearly communicate JAN-PRO’s value proposition.
Develop pricing proposals that balance customer needs with company profitability objectives and service standards.
Address objections while maintaining customer relationships throughout the sales process.
Manage the complete sales cycle from prospecting through signed contract and handoff to Operations.
Maintain accurate CRM records of prospect activity, customer interactions, opportunities, pipeline progression, and forecasts.
Achieve or exceed activity, pipeline, revenue, and new-account goals.
Maintain sales forecasts and provide regular updates on pipeline and territory performance.
Participate in sales meetings, coaching sessions, and professional development opportunities.
Monitor competitor activity, market conditions, and pricing trends in the assigned territory.
Partner with Operations to support a smooth transition from sales to customer onboarding.
Collaborate with internal teams to communicate and implement customer expectations accurately.
Provide market intelligence, competitive insights, and customer feedback to support business growth initiatives.