Business Development Manager

Employbridge Career•Concord, NC

11d•Onsite

About The Position

The Business Development Manager expands market share through new business development, sales opportunities, and end-to-end customer sales and account management. The role generates new business through outside sales activities, including cold calls, prospecting, territory planning, and relationship building, while nurturing existing customer relationships to grow revenue. The position is accountable for sales goals and performance and ongoing personal development. The role is based in Concord, North Carolina, and involves an office environment as well as 30–50% travel. It requires a valid driver’s license, an acceptable driving record, and proof of vehicle liability insurance.

Requirements

1–3 years of sales experience with a demonstrated track record; career progression preferred.
Valid driver’s license and a satisfactory, safe driving record acceptable to the company; must remain eligible to drive under applicable laws and regulations.
Proof of vehicle liability insurance.
Experience building strong client relationships.
Strong leadership, interpersonal, and communication skills.
Ability to sell to stakeholders at all levels of a company, regardless of industry.
Ability to manage a sales funnel, identify and develop key accounts, and close business.
Ability to understand business success factors and stay current on business developments.
Ability to learn about customers, prioritize their needs, recognize constraints, and deliver on promises.
Ability to identify key components of problems, generate and evaluate solutions, and choose appropriate options.
Ability to quickly assimilate information and learn new tasks, think on one’s feet, and adapt in changing environments.
Trustworthiness and ethical conduct when working with leadership, customers, and colleagues.
Ability to achieve results in a quality, timely, and cost-effective manner; plan resource use and monitor progress against objectives.
Ability to respond positively to change and handle a diverse range of tasks effectively.
Experience using technology platforms to support effective decisions.
Ability to sit or stand for long periods, walk short distances, communicate verbally and in writing, adjust vision for close and distance views, and stoop, kneel, bend, crouch, and lift up to 25 pounds.
Ability to travel 30–50% of the time.

Nice To Haves

Career progression in a sales role.

Responsibilities

Support efforts to simplify and enhance the customer experience.
Provide excellent customer service, including responding appropriately in stressful situations and handling difficult customer situations diplomatically.
Attract new customers and maintain existing customer relationships through phone, social media, face-to-face meetings, and email.
Engage decision makers, including executives, during the buying process.
Target higher-quality leads and use existing partnerships to expand the prospect funnel.
Build market presence through networking groups, trade associations, and social media groups.
Conduct pre-call planning using market research to understand customer challenges, identify stakeholders, and demonstrate understanding of customer priorities.
Provide consultative account management, post-sale support, frequent customer contact, and follow-up.
Lead strategic market-related conversations with customers and present or upsell additional products based on client needs.
Generate new business through cold calls, prospecting, territory planning, and relationship building.
Nurture existing customer relationships to grow revenue and meet sales goals.