Business Development Manager

Empower Brands•Oklahoma City, OK

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a hunter role focused on creating new customer relationships through disciplined prospecting, networking, referrals, and strategic outreach. Success requires persistence, resilience, and consistent development of new business opportunities. The role manages the complete sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiations, closing new business, and a successful transition to Operations. The ideal candidate is competitive, self-motivated, and thrives in a performance-driven environment measured by new customer acquisition, revenue growth, and pipeline development.

Requirements

  • At least three years of successful business-to-business outside sales experience.
  • Ability to develop and manage a sales territory independently.
  • Demonstrated success prospecting and closing new business.
  • Experience managing the complete sales cycle from lead generation through contract execution.
  • A track record of consistently achieving or exceeding sales goals.
  • Ability to travel throughout the assigned territory.
  • Valid driver's license.
  • Proven ability to develop new business through proactive prospecting and relationship development.
  • Strong consultative selling and negotiation skills.
  • Excellent written, verbal, and presentation communication skills.
  • Ability to build relationships with business owners, facility managers, and executive decision-makers.
  • Strong organizational and territory management skills.
  • Self-motivation and ability to work independently and consistently achieve sales objectives.
  • Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

  • Experience selling recurring service contracts.
  • Bachelor's degree.
  • Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
  • Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

  • Prospect for and generate commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
  • Research and qualify prospective customers, identifying decision-makers, operational needs, buying potential, and sales opportunities.
  • Develop and execute strategic territory plans to prioritize high-value prospects, grow the territory, and achieve revenue objectives.
  • Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
  • Maintain consistent prospecting activity to build and sustain a healthy sales pipeline.
  • Represent JAN-PRO professionally at networking events and in the local business community.
  • Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
  • Develop customized commercial cleaning solutions and service proposals aligned with customer needs, budgets, company profitability objectives, and JAN-PRO service standards.
  • Prepare and present proposals that clearly communicate JAN-PRO's value proposition.
  • Overcome objections while maintaining strong customer relationships throughout the sales process.
  • Own the sales cycle from initial prospecting through signed contract and successful handoff to Operations.
  • Maintain accurate CRM records of prospect activity, customer interactions, opportunities, pipeline progression, and forecasts.
  • Achieve or exceed activity, pipeline, revenue, and new account goals.
  • Maintain accurate sales forecasts and provide regular updates on pipeline and territory performance.
  • Participate in sales meetings, coaching sessions, and professional development opportunities.
  • Monitor competitor activity, market conditions, and pricing trends in the assigned territory.
  • Partner with Operations to support a smooth transition from sales through customer onboarding.
  • Collaborate with internal teams to communicate customer expectations and support successful implementation.
  • Provide market intelligence, competitive insights, and customer feedback to support business growth initiatives.
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