Business Development Manager

Winter Services • Denver, CO

12d

About The Position

The Business Development Manager is responsible for identifying growth opportunities, building client relationships, and expanding market share and revenue within an assigned geography. The role focuses on acquiring commercial customers for landscape maintenance and snow removal services through market research, lead generation, pitching, negotiation, and transferring signed clients to Account Managers.

The manager develops and follows a strategic sales plan, maintains an active Salesforce pipeline, analyzes bid and RFP opportunities, and collaborates with Marketing, General Managers, Operations, Account Managers, and senior leadership. The role also supports existing-client upselling, customer satisfaction and corrective actions, sales reporting, client entertainment, and expense control.

Requirements

• High school diploma or GED equivalent.
• Prior industry experience in landscaping and snow removal sales.
• Experience aligning work across all functions of an organization.
• Strong working knowledge of Salesforce CRM or an equivalent client management tool.
• Proficiency with ZoomInfo and CoStar, or demonstrated comparable success using another lead-generation program.
• Ability to perform take-offs and prepare bid documents for landscape, snow removal, and ice control services.
• Well-developed sales skills and a successful track record of meeting or exceeding sales goals through continuous personal improvement.
• Technological proficiency, including using a PC and phone interchangeably to update the sales CRM and manage daily prospect routing.
• Excellent communication, time-management, and organizational skills.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Flexibility and ability to adapt to a rapidly changing environment.
• Ability to multitask and work under deadline pressure.
• Strong personal values, including integrity and honesty.
• Ability to work with General Managers, the Operations Team, the Vice President of Sales, and Senior Leadership.
• Valid driver's license.
• Proficiency with general office equipment, including fax and copy machines.

Nice To Haves

• Bachelor’s degree in a related field.
• Researching and adapting AI tools for use in the selling process.

Responsibilities

• Assume direct sales responsibility in the assigned geography, focused on acquiring commercial landscape maintenance and snow removal customers.
• Collect intelligence on pricing, sales, competition, current and prospective clients, and industry trends.
• Partner with Marketing to review and update sales tools and promotional materials.
• Create, present, and follow an agreed-upon strategic sales plan aligned with client expectations and company goals.
• Use lead-generation tools and methods, including research, networking, lead generation, and pipeline management, to develop new customer leads.
• Record prospecting activity in the company CRM daily and use sales-related systems and processes.
• Qualify sales opportunities and pursue or eliminate leads to focus on high-potential prospects.
• Understand company services in depth and align them with customer needs and expectations.
• Analyze RFP documentation, identify concerns, and provide recommendations for Senior Management review before bidding.
• Assist with preparing presentation materials for complex bids and RFPs.
• Partner with General Managers on job costing and final bids to align productivity and margin goals.
• Transition newly signed customers to Account Managers, identifying missing data or information and communicating clear deliverables.
• Assist with upselling or recommending enhancements to existing clients as requested.
• Provide weekly reports on CRM pipeline progress against goals by service type.
• Maintain proactive client communication to support established customer satisfaction levels.
• Plan, coordinate, and execute client entertainment activities to support sales and company sales and profitability objectives.
• Review and follow up on customer service feedback, working with Account Managers and General Managers on corrective action plans when needed.
• Partner with Operations and other departments year-round to support customer satisfaction.
• Control expenses within budget guidelines.
• Follow company policies, procedures, and business ethics codes.

Benefits

• Competitive salary based on experience.
• Medical and dental insurance benefits.
• Company-sponsored group term life insurance and short-term disability insurance.
• 401(k) retirement plan with company match.
• Paid vacation and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED