Business Development Manager

Empower Brands•Slidell, LA

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a proactive, hunter-focused sales role that creates customer relationships through disciplined prospecting, networking, referrals, and strategic outreach. The role manages the complete sales cycle, from identifying and qualifying prospects to facility assessments, customized proposals, negotiations, closing agreements, and transitioning new customers to Operations. Success is measured by new customer acquisition, revenue growth, and pipeline development. JAN-PRO is a commercial cleaning franchise organization founded in 1991. Through a network of Regional Developers and independently owned Certified Business Owners, it provides commercial cleaning and disinfecting services. JAN-PRO is part of Empower Brands, a portfolio company of MidOcean Partners.

Requirements

  • Three or more years of successful business-to-business outside sales experience.
  • Ability to develop and manage a sales territory independently.
  • Demonstrated success prospecting and closing new business.
  • Experience managing the complete sales cycle from lead generation through contract execution.
  • Proven record of consistently achieving or exceeding sales goals.
  • Valid driver's license and ability to travel throughout the assigned territory.
  • Proven ability to develop new business through proactive prospecting and relationship development.
  • Strong consultative selling and negotiation skills.
  • Excellent written, verbal, and presentation communication skills.
  • Ability to build relationships with business owners, facility managers, and executive decision-makers.
  • Strong organizational and territory management skills.
  • Self-motivation and ability to work independently and consistently achieve sales objectives.
  • Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

  • Experience selling recurring service contracts.
  • Bachelor's degree.
  • Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
  • Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

  • Prospect for and generate commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
  • Research and qualify prospective customers, including identifying decision-makers, operational needs, buying potential, and sales opportunities.
  • Develop and execute strategic territory plans that prioritize high-value prospects, grow the territory, and achieve revenue objectives.
  • Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
  • Maintain a consistent cadence of prospecting to build and sustain a healthy sales pipeline.
  • Represent JAN-PRO in the local business community through networking events and business development activities.
  • Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
  • Develop customized commercial cleaning solutions and service proposals that address customer needs, budget objectives, and JAN-PRO service standards.
  • Prepare and present proposals that communicate JAN-PRO's value proposition and develop pricing aligned with customer needs and company profitability objectives.
  • Overcome objections while maintaining customer relationships throughout the sales process.
  • Manage the complete sales cycle from prospecting through signed contract and successful handoff to Operations.
  • Maintain complete and accurate CRM records documenting prospect activity, customer interactions, opportunities, pipeline progression, and forecasts.
  • Achieve or exceed activity, pipeline, revenue, and new-account goals; maintain accurate forecasts and report on pipeline and territory performance.
  • Participate in sales meetings, coaching sessions, and professional development opportunities.
  • Monitor competitor activity, market conditions, and pricing trends in the assigned territory.
  • Partner with Operations and internal teams to ensure customer expectations are accurately communicated and onboarding is successfully implemented.
  • Provide market intelligence, competitive insights, and customer feedback to support business growth initiatives.
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