Business Development Manager

Zenus Bank•San Juan, PR

About The Position

Zenus is seeking a highly motivated and experienced Business Development Manager to accelerate growth in its banking, payments, and service offerings. The role focuses on identifying, developing, and managing strategic relationships with fintechs, program managers, payment companies, embedded finance providers, and other ecosystem partners. The manager will work with executive leadership and cross-functional teams to grow revenue, expand Zenus' partnership network, and increase use of its banking and payment capabilities. Reporting directly to the CFO, this role will contribute to shaping the organization's future growth.

Requirements

  • Bachelor's degree in business administration, Finance, Economics, Marketing, or a related field.
  • At least 8 years of experience in business development, partnerships, sales, or relationship management within fintech, banking, payments, or financial services.
  • Proven track record of originating and closing strategic commercial partnerships.
  • Strong knowledge of banking and payment ecosystems, including ACH, wire, FedNow, card programs, and embedded finance solutions.
  • Excellent communication, presentation, negotiation, and relationship-building skills.
  • Ability to work independently, prioritize tasks, and meet performance goals.
  • Strong commercial, analytical, and problem-solving skills.
  • Experience with CRM platforms and business development reporting tools.
  • Business-level Spanish and English.
  • Self-starter able to manage their work and build and grow strategic partnerships with a hands-on approach in a fast-growing organization.

Responsibilities

  • Build and execute a business development strategy focused on fintech partnerships, payment providers, program managers, and embedded banking opportunities.
  • Develop and maintain a qualified prospect pipeline through outbound outreach, referrals, networking, industry events, and strategic partnerships.
  • Lead the full sales cycle, from prospecting and discovery through solution positioning, commercial negotiations, contracting, and handoff for implementation.
  • Build strong relationships with prospective partners and serve as a trusted advisor during evaluation and onboarding.
  • Work with Compliance, Risk, Operations, Product, Technology, and Legal teams to assess and onboard new partners.
  • Develop commercial proposals, business cases, pricing structures, and partnership models.
  • Identify opportunities to increase payment volumes, deposits, fee income, and other strategic revenue streams.
  • Maintain accurate pipeline reporting and forecasting in CRM systems.
  • Monitor trends in fintech, payments, Banking-as-a-Service, embedded finance, ACH, wire, RTP, FedNow, and card programs.
  • Represent Zenus at conferences, trade events, webinars, and industry networking opportunities.
  • Provide senior management with regular updates on business development activity, sales pipeline, partnership opportunities, and growth initiatives.
  • Represent Zenus across the fintech and payments ecosystem.
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