Business Development Manager

Empower Brands•Tucson, AZ

12d

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a hunter-focused role centered on creating customer relationships through prospecting, networking, referrals, and strategic outreach. The role manages the complete sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiation, closing, and a successful transition to Operations. Success is measured by new customer acquisition, revenue growth, and pipeline development. JAN-PRO is a commercial cleaning franchise organization founded in 1991. Its network includes more than 125 Regional Developers and over 10,000 independently owned Certified Business Owners, serving businesses in North America and internationally. JAN-PRO is part of the Empower Brands family, a portfolio company of MidOcean Partners.

Requirements

Three or more years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the complete sales cycle from lead generation through contract execution.
Proven track record of consistently achieving or exceeding sales goals.
Valid driver's license and ability to travel throughout the assigned territory.
Proven ability to develop new business through proactive prospecting and relationship development.
Strong consultative selling and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory management skills.
Self-motivation and ability to work independently and consistently achieve sales objectives.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor's degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Generate new commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospective customers, identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute territory plans to prioritize high-value prospects, grow the territory, and achieve revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activity and a healthy sales pipeline.
Represent JAN-PRO in the local business community through networking and business development activities.
Conduct on-site facility walkthroughs and assessments to evaluate customer needs, challenges, and service requirements.
Develop customized cleaning solutions and proposals that align with customer needs, budgets, profitability objectives, and JAN-PRO service standards.
Prepare and present proposals that communicate JAN-PRO's value proposition.
Overcome objections while maintaining customer relationships throughout the sales process.
Own the sales cycle from prospecting through signed contract and handoff to Operations.
Maintain accurate CRM records of prospect activity, customer interactions, opportunities, pipeline progression, and forecasts.
Achieve or exceed activity, pipeline, revenue, and new account goals.
Maintain accurate sales forecasts and provide updates on pipeline and territory performance.
Participate in sales meetings, coaching, and professional development.
Monitor competitor activity, market conditions, and pricing trends in the territory.
Partner with Operations to support customer onboarding and a smooth transition from sales.
Collaborate with internal teams to communicate and implement customer expectations.
Provide market intelligence, competitive insights, and customer feedback to support business growth.