Business Development Manager - Southeastern Region

MSC Cruises • Miami, FL

1d

About The Position

The Business Development Manager (BDM) drives profitable sales growth across an assigned Southeastern territory by building strategic relationships with travel agency partners. As the primary commercial owner of the territory, the BDM identifies opportunities to grow existing accounts, activate new business, increase agency engagement, and expand MSC Cruises’ presence among travel advisors.

The role combines relationship management, sales strategy, partner education, territory development, marketing investment, and disciplined execution. The BDM acts as a business partner to travel advisors and agencies, helping them grow their MSC Cruises business through education, business planning, and strategic sales initiatives. The territory includes Georgia, Tennessee, Mississippi, Alabama, Kentucky, North Carolina, and South Carolina, and travel is approximately 60%.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant sales experience.
• At least 5 years of field-based sales experience and experience with contract negotiations exceeding $150,000.
• At least 3 years of experience managing relationships with travel partners for a cruise line or other travel business.
• Experience negotiating and creating marketing plans.
• Basic knowledge of customer relationship management software.
• Experience with Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to build credibility through product knowledge, knowledge of procedures, consistent follow-through, and problem-solving.
• Superior negotiation and presentation skills, including the ability to execute agreements.
• Ability to prepare and analyze Cost of Sale results.
• Business acumen and knowledge of market and competitive trends.
• Effective time-management skills and ability to work independently.
• Strong communication and presentation skills.
• Ability to manage multiple projects and commitments, organize efficiently, manage time effectively, and adapt to complex or shifting priorities.
• US passport or US permanent resident status.

Responsibilities

• Identify and develop new business opportunities in the assigned territory by researching and sourcing revenue streams and sales strategies to achieve territory goals.
• Build new travel agency business, retain and manage agency relationships, and develop personalized approaches to help agencies maximize profits.
• Generate ideas and strategies that actively support travel agency growth.
• Plan, create, and implement an annual territory sales plan to achieve sales objectives and assigned goals.
• Review the sales plan, accounts, promotional efforts, and return on investment monthly, adjusting the plan as needed.
• Remain accessible to travel partners and maintain open communication, making at least 25 sales calls per week.
• Manage travel, Co-Op, and other expenses within budget guidelines and review spending monthly.
• Support National Accounts marketing programs, promotions, and events.
• Analyze sales data and present monthly and quarterly business reviews to accounts, making recommendations.
• Conduct seminars, familiarization cruises, cruise events, and trade and consumer shows as needed.
• Travel as required, approximately 60%, and maintain a reliable form of transportation.
• Stay current on corporate information, policies, procedures, sales and marketing programs, communications, and related materials.
• Perform other job-related functions as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level