Business Development Manager - Southeast Region

ACE Hardware•Atlanta, GA
•$100,000 - $110,000

About The Position

The Business Development Manager (BDM) is responsible for finding, pursuing, and signing high-value new customers in the Pro Lumber, Pro Paint, and Hardware Stores/Home Centers channels. The role focuses on full-conversion opportunities, positioning Emery Jensen as the prospective retailer’s primary distributor for hardware, paint, and/or fastener products. The BDM identifies prospects, develops a sales pipeline, assesses prospect needs, and presents Emery Jensen’s value proposition and solutions. The BDM manages customer opportunities throughout a 12-month sales cycle, coordinating with local Territory Managers to support account growth and transition newly opened accounts. The role also represents Emery Jensen with industry organizations, vendor partners, and prospective customers. It requires extensive travel, cold calling, measurable pipeline management, and sales planning that accounts for customer lifetime value, return on investment, and company profitability. The position is field-based, with one opening. Preferred locations are near Albany, New York; Portland, Maine; or Providence, Rhode Island, though the posting also lists Atlanta, Georgia and Charlotte, North Carolina as preferred residence locations.

Requirements

  • College degree or equivalent required.
  • At least 3 years of experience in new business development or as a territory manager.
  • Comfort with cold calling and a track record of success.
  • Intermediate experience with Microsoft Excel, PowerPoint, business intelligence systems, and CRM tools.
  • Able to travel 60–75% of the time.
  • Should reside in one of the listed target areas.

Nice To Haves

  • Knowledge of or experience in the hard-lines industry.
  • An existing book of business.
  • Residence near Albany, New York; Portland, Maine; or Providence, Rhode Island.
  • Preferred residence in Atlanta, Georgia, or Charlotte, North Carolina, within close proximity to a major airport.

Responsibilities

  • Find, pursue, and sign high-value new customers across Pro Lumber, Pro Paint, and Hardware Stores/Home Centers channels.
  • Identify prospects, develop a pipeline, assess prospect needs, and communicate Emery Jensen’s value proposition.
  • Focus on full-conversion opportunities in which Emery Jensen becomes the customer’s primary distributor for hardware, paint, and/or fastener products.
  • Manage customer opportunities throughout the full 12-month sales cycle and communicate with the local Territory Manager to support account growth.
  • Increase top-line sales while targeting prospective customers and developing sales approaches with company profitability in mind.
  • Understand and apply return on investment, customer lifetime value, and the fundamentals of Emery Jensen’s financial model when targeting and signing new business.
  • Demonstrate an understanding of the factors that create profitable customer relationships and develop sales approaches to optimize them.
  • Maintain a weekly prospect pipeline with measurable results.
  • Prepare pre-call and post-call plans covering decision makers, business focus, competition, objectives, opportunities, solutions, conversion ROI, and customer lifetime value.
  • Use Emery Jensen marketing and merchandising materials and initiatives to present solutions to prospective customers.
  • Participate in national industry organizations and attend industry events with an approach and communication plan aimed at signing prospective customers.
  • Build relationships with field sales teams from national partners, including LMC, LBMA, and Ben Moore.
  • Coordinate with Territory Managers and plan the transition of newly opened accounts to the appropriate Territory Manager.
  • Manage travel, meeting, membership, and conversion-resource expenses within company budgets.
  • Attend industry trade shows with a show plan to advance business development efforts.

Benefits

  • 401(k) retirement savings plan with fully vested matching contribution in the first year and annual discretionary contribution after eligibility requirements are met.
  • Incentive opportunities based on role and grade level.
  • Medical, dental, vision, short-term and long-term disability, and life insurance coverage for employees and dependents.
  • 21 days of vacation available immediately, prorated in the first year.
  • Up to 6 paid holidays, depending on the month of hire.
  • Company car, phone, and fuel card for field-based positions.
  • Annual Cares Week and 20 hours of paid volunteer time per year.
  • Tuition assistance program and employee development and coaching opportunities.
  • On-site classes and facilitator-led courses.
  • Campus events, including Employee Appreciation Week, vendor demonstrations, cookouts, and merchandise sales.
  • On-site services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, and recycling.
  • Employee discounts on Ace merchandise, travel, fitness, computers, and other products and services.
  • Paid birth/adoption bonding time off.
  • Adoption cost reimbursement.
  • Employee Assistance Program with access to therapists and lawyers, financial guidance, elder and childcare assistance, and entertainment ticket assistance.
  • Identity theft protection.
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