Agency Development Specialist - Southeast Region

Farmers Insurance•Gaines, SC

2d•Remote

About The Position

The Agency Development Specialist supports and administers centralized agency development processes, including explaining and verifying eligibility requirements, validating documents, submitting packets, providing system access, enrolling candidates in programs, and completing other administrative onboarding tasks. The specialist works closely with candidates, field leaders, and business partners to execute these processes and supports the manager and colleagues with reporting, presentations, training, issue resolution, and other department duties. The role also participates in projects and initiatives involving onboarding, agency development, and distribution.

Requirements

High school diploma or equivalent required.
Three years of experience in sales, recruiting, project management, and/or agency- or customer-facing positions required.

Nice To Haves

Bachelor’s degree preferred, preferably in business or a related field.
Experience in recruiting, distribution models, and/or the insurance industry preferred.

Responsibilities

Administer agency development processes, including packet submissions, document validation, system access requests and navigation, and other administrative tasks.
Achieve assigned objectives related to efficiency, effectiveness, and execution.
Work with candidates, field leaders, and business partners through inbound and outbound communications, including email, calls, video conferences, and messaging.
Maintain accurate records of activity, interactions, and candidate statuses in approved systems.
Report system, process, or data issues promptly and use tracking systems to monitor and record activities.
Assist the people leader with reports, presentations, communications, and team activities.
Communicate updates on trends, results, tactics, and other aspects of assigned responsibilities.
Participate in projects, initiatives, and training opportunities.
Collaborate with peers and the people leader to identify and implement process improvements that increase efficiency, improve candidate and field leader experiences, and support strategic objectives.
Provide relevant intelligence, feedback, and best practices on processes, programs, vendors, and systems.
Build and maintain strong partnerships with colleagues.
Assist the people leader with training and developing peers.
Maintain current knowledge of relevant programs and processes, and perform other duties as assigned.