Business Development Manager
About The Position
The Business Development Manager drives the Rick & Doris Davis Center for Aging & Caregiver Services’ home care services by developing strategic referral partnerships, increasing brand awareness, and generating new client referrals throughout the community. The role builds long-term relationships with healthcare professionals, senior living communities, hospitals, physicians, care managers, rehabilitation centers, hospice agencies, and other community partners. Success is measured by referral growth, new client admissions, revenue generation, community engagement, and sustainable referral relationships. The position includes a commission plan. This is a highly field-oriented role, with approximately 90% of working time spent in the field building relationships, conducting outreach, visiting referral partners, attending networking opportunities, and representing the Davis Center. The employee must work independently, manage their schedule effectively, and adjust working hours to meet business development activities and organizational needs. Evening availability and occasional weekend events are required. The Davis Center is a nonprofit subsidiary of Jewish Family Services of Silicon Valley. It provides compassionate home care to help older adults and adults with disabilities live safely and independently at home through personalized care plans and trusted caregivers.
Requirements
- Minimum 2 years of business development or outside sales experience.
- Excellent interpersonal and communication skills.
- Strong presentation skills.
- Ability to work independently and manage schedules effectively in the field.
- Valid driver's license and reliable transportation.
- Flexibility to attend late-evening and occasional weekend events as needed.
- Bachelor's degree preferred in Business, Healthcare Administration, Marketing, or a related field.
- Healthcare sales experience strongly preferred.
- Experience in home care, hospice, home health, assisted living, or senior services preferred.
- Existing referral relationships within the local healthcare community preferred.
- Knowledge of the Silicon Valley healthcare/home care market.
- CRM experience, such as WellSky, Salesforce, or similar.
Nice To Haves
- Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field.
- Healthcare sales experience.
- Experience in home care, hospice, home health, assisted living, or senior services.
- Existing referral relationships within the local healthcare community.
Responsibilities
- Promote the organization's mission and values.
- Develop and execute a strategic business development plan to achieve monthly and annual revenue goals.
- Identify and cultivate referral sources throughout the community and generate new private-pay home care referrals.
- Maintain a consistent pipeline of prospective referral partners.
- Conduct in-person sales calls, presentations, networking meetings, community outreach, and professional presentations about the agency's services.
- Represent the agency at community events, health fairs, senior expos, and professional organizations.
- Become a trusted resource for healthcare professionals and families and educate referral partners on agency-based home care.
- Coordinate marketing campaigns with leadership; assist with social media and community awareness initiatives; and identify new market opportunities.
- Maintain an active community presence by scheduling weekly outreach visits, hosting educational seminars, participating in networking groups, joining professional associations, creating strategic partnerships, and supporting community events.
- Respond promptly to new referrals and inquiries.
- Meet with prospective clients and families to understand care needs and explain available home care services.
- Assist with client assessments in collaboration with the team, as needed.
- Participate in caregiver introductions to clients and families, as needed, to support a smooth transition into services and strengthen relationships.
- Follow up with clients and referral sources to ensure satisfaction with services.
- Maintain exceptional customer service throughout and beyond the sales process.
- Identify opportunities to increase client satisfaction and expand services when appropriate.
Benefits
- Competitive commission plan.
- Medical, dental, and vision care.
- Company contributions to pension plan.
- Optional 403b plan.
- Generous paid time off.
- Supportive colleagues and a positive work environment in a spacious office.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
