Business Development Manager

Empower Brands•Kansas City, KS

12d

About The Position

The Business Development Manager (BDM) generates profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a hunter role centered on proactive prospecting, networking, referrals, and strategic outreach. The BDM manages the full sales cycle, from identifying and qualifying prospects through facility assessments, customized proposals, negotiation, closing, and transition to Operations. Success is measured by new customer acquisition, revenue growth, and pipeline development. JAN-PRO is a commercial cleaning franchise organization founded in 1991. It operates through a network of more than 125 Regional Developers and over 10,000 independently owned Certified Business Owners, delivering commercial cleaning and disinfecting services across North America and internationally. JAN-PRO is part of Empower Brands, a portfolio company of MidOcean Partners.

Requirements

At least three years of successful business-to-business outside sales experience.
Ability to develop and manage a sales territory independently.
Demonstrated success prospecting and closing new business.
Experience managing the full sales cycle from lead generation through contract execution.
Proven record of consistently achieving or exceeding sales goals.
Ability to travel throughout the assigned territory and a valid driver's license.
Proactive prospecting and relationship-development ability.
Strong consultative selling and negotiation skills.
Excellent written, verbal, and presentation communication skills.
Ability to build relationships with business owners, facility managers, and executive decision-makers.
Strong organizational and territory-management skills; self-motivated and able to work independently toward sales objectives.
Proficiency with CRM systems, Microsoft Office, and digital prospecting tools.

Nice To Haves

Experience selling recurring service contracts.
Bachelor's degree.
Experience selling commercial cleaning, facility services, business services, or other recurring service solutions.
Experience using CRM systems to manage pipelines, forecasting, and customer relationships.

Responsibilities

Generate new commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
Research and qualify prospective customers, including identifying decision-makers, operational needs, buying potential, and sales opportunities.
Develop and execute strategic territory plans to prioritize prospects, grow the territory, and meet revenue objectives.
Build relationships with business owners, property managers, facility managers, office managers, and other decision-makers.
Maintain consistent prospecting activity to build and sustain a healthy sales pipeline.
Represent JAN-PRO in the local business community through networking and business development activities.
Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements.
Develop customized commercial cleaning solutions and service proposals aligned with customer needs, budgets, company profitability objectives, and JAN-PRO service standards.
Prepare and present proposals that communicate JAN-PRO's value proposition.
Overcome objections while maintaining customer relationships throughout the sales process.
Manage the complete sales cycle from prospecting through signed contract and handoff to Operations.
Maintain complete and accurate CRM records of prospecting, customer interactions, opportunities, pipeline progression, and forecasts.
Meet or exceed activity, pipeline, revenue, and new-account goals; maintain accurate forecasts and provide regular territory and pipeline updates.
Participate in sales meetings, coaching, and professional development.
Monitor competitor activity, market conditions, and pricing trends in the assigned territory.
Partner with Operations and internal teams to support a smooth customer onboarding and accurately communicate and implement customer expectations.
Provide market intelligence, competitive insights, and customer feedback to support business growth.