Business Development Executive

The Carrier Channel Manager (CCM) is responsible for increasing engagement with the MyCarrier Platform in their assigned territory. They achieve this by providing regular communication and training to the sales representatives and leadership of their assigned carriers. The CCM uses training materials, product demonstrations, and marketing collateral to enable the carriers' sales force to successfully implement the MyCarrier platform with their customers. The CCM also has discretion in implementing marketing/training collateral, conducting training sessions, and introducing the platform to customers.

• Plan, conduct and recap weekly carrier sales representative training
• Manage carrier hierarchy to ensure user/role accuracy and ensure that all unclaimed customers are assigned to the proper carrier sales representative
• Coach, educate, and motivate CSA's within your channel to optimal productivity
• Assist with or cover channel CSA's task completion when necessary
• Deliver Weekly Leadership Communication & Activity Report
• Delivery Metrics That Matter Analytics with Context to Carrier Partners
• Establish Emergency Protocols/Contacts for API Outages
• Provide Learning Center Continued Development & Quality Assurance
• Maintain a Consistent Call Pattern to Carrier Channel Leadership in HubSpot
• Be Available to Channel Reps & Leadership to Aid & Educate on the Platform
• Host Customer On-Boardings When Product Specialist & CSA's are Unavailable
• Travel to, Meet, Train and Engage with Carrier Channel Partners
• Gain an Understanding of Each Carriers Internal Sales and Operations Goals
• Evaluate, Monitor and Understand Channel Engagement and Other Key Performance Metrics
• Establish Yourself as the Primary Point of Contact for your assigned carrier channel
• Empower and Educate Carrier Leadership on the Platform & How It Helps Them Achieve Their Goals
• Coordinate with Various MyCarrier Departments Initiatives to Drive Success to the Channel

• 3+ Years of experience in a logistics field, LTL preferred
• 3+ years of experience in a sales/customer support environment
• Excellent verbal and written communication skills
• Comfortable speaking and demonstrating our software in front of large audiences
• Ability to be persuasive and empathetic both in person and through virtual mediums
• Understanding of LTL and TL Logistics from all perspectives
• Proficiency with computers and Microsoft Office suite of products
• Strong interpersonal, training, and facilitation skills
• Strong planning, organizational, and problem-solving skills

• Hourly + Uncapped Commissions (Average OTE 100k+) + Stock Options
• $4,224 annual Employer Health Insurance - medical, dental, vision, life insurance available
• 2 weeks paid time off, 8 paid holidays, 5 days paid sick leave
• Monthly catered lunch
• Fully stocked pantry of snacks and fridge full of drinks
• Annual Christmas Party
• Quarterly Team-building Outings
• Professional Development