Business Development Director

Citron Talent Acquisition Team • Philadelphia, PA

67d • $80,000 - $170,000 • Onsite

About The Position

Citron is a people-first organization where strength comes from professionally-trained and Citron Certified Technicians. Citron Hygiene specializes in hygiene, sanitation, and disinfection services for washrooms and common areas, serving commercial establishments and property managers. The company fosters a fun, inclusive, collaborative, and team-oriented culture where all departments work together with camaraderie and respect. Citron is committed to maintaining a great culture and providing opportunities for internal talent.

This role is responsible for leading strategy and execution within specific vertical markets or geographical areas to prospect identified accounts for new revenue and new logos. The Business Development Director will represent the full range of Citron services, consumables, and equipment to these prospects, while also managing customer accounts for a defined period to retain business and penetrate accounts at site and portfolio levels. As an integral part of the selling organization and a sales expert, this role involves collaboration within the selling team and participation in training initiatives. Activity and revenue expectations are set monthly and reported through Salesforce CRM (SFDC) Dashboards and monthly reports, with KPIs potentially customized per individual BDD based on territory and/or vertical.

Requirements

• 5+ years of a proven track record within a national/major account environment of driving revenue growth through new logo acquisitions.
• Must hold a valid Driving License and travel locally to attend meetings.
• Education equivalent to a bachelor’s degree in commerce and/or business studies preferred, or the equivalent in related work experience is preferred.
• Industry relevant sales experience is preferred but not essential.
• Must be legally entitled to work at the specified location/region without requiring any sponsorship
• Conditional to a satisfactory background check
• Bilingual is an asset but not mandatory.
• Ability to demonstrate the use of advanced sales skills, especially but not limited to – listening, questioning, summarizing, analyzing, providing, problem-solving, negotiating, closing, and handling customer concerns.
• Strong at building relationships, account management, communication, problem solving, and interpersonal skills.
• Able to use and understand sales related IT systems (SFDC) and use them effectively to manage own performance, pipelines, forecast and activity.
• Demonstrates the ability to work in a matrix management environment working closely with sales colleagues in internal, regional, and strategic teams as well as operations, marketing, sales operations, finance, bid team, health and safety and compliance to achieve the business goals.

Responsibilities

• Present, promote and sell Citron Hygiene products and services to prospects (new revenue/logo’s)
• Manage existing client relationships using the Citron sales process and defined pricing and policies of Citron, grow and retain the portfolio revenue in line with company expectations.
• Use Salesforce CRM and other company defined IT systems to effectively manage pipelines, report activity, track sales, send contracts to clients, book appointments and communicate both internally and externally in a professional manner.
• Works together with the VP of US Sales, Directors of Sales and Operations, and other company resources to manage the day-to-day business relationship and ensure Citron’s strong footprint and leadership within the vertical market.
• Attend internal meetings and training fully prepared with relevant customer data on market opportunities, promoting a positive and professional sales attitude in the office and on calls to ensure the high standards are required by Citron for customer service, hygiene, and environmental consciousness are maintained.
• Carry out market research and maintain knowledgeable about the hygiene market in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.
• Other duties as requested

Benefits

• Attractive remuneration including a competitive base salary plus performance incentives and rewards with an uncapped commission structure.
• A monthly car allowance
• health, dental, vision, life insurance, and 401k
• Continuous learning and development : Get the tools, training, flexibility, and autonomy to build your career, be part of our continuous education program.
• Fun, supportive and collaborative team
• Excellent career advancement and learning opportunities within a rapidly growing and stable company

What This Job Offers

• Job Type: Full-time
• Career Level: Director