Business Development Director - Tech Enabled Sales Organization (TESO), Large & Mid-Sized Pharma

IQVIA • Wayne, PA

25d

About The Position

Lead business development across an assigned portfolio of large and mid-sized pharmaceutical accounts, driving account growth, opportunity expansion, and new business acquisition. Develop opportunities across IQVIA’s Tech Enabled Sales Organization (TESO), partnering with clients on outsourced engagement solutions, technology-enabled capabilities, and AI-enhanced approaches that improve customer engagement and business outcomes. Expand IQVIA’s presence within strategically important accounts by identifying client needs, creating opportunities, shaping solutions, and advancing business through award and implementation.

The role combines strategic account development, opportunity creation and pipeline management, client solution development, and cross-functional collaboration. It involves building relationships with client decision-makers and internal teams, developing account plans and proposals, coordinating resources through negotiation and contracting, and supporting transition to implementation. The position also monitors market and client trends, maintains accurate opportunity forecasts and CRM records, and contributes to business growth objectives.

IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. Its TESO combines industry expertise, operational scale, healthcare data, technology, and AI-enabled approaches to help clients evolve customer engagement and business performance. The role is subject to a location eligibility condition: applicants must reside in the same country where the job is located.

Requirements

• Bachelor’s degree in Business Management required.
• 10+ years of relevant CSO or pharmaceutical industry experience, or an equivalent combination of education, training, and experience.
• Demonstrated success generating new business opportunities, expanding account relationships, and developing executive-level client contacts.
• Solid understanding of commercialization and the principles of drug discovery and development.
• Excellent skills using Microsoft Office Suite, including PowerPoint, Word, and Excel.
• Excellent oral and written communication skills.
• Strategic business awareness and analytical skills.
• Adaptability and flexibility in response to changing priorities.
• Ability to work creatively and effectively in a fast-paced environment.
• Attention to detail and ability to manage multiple priorities and demanding timelines.
• Ability to influence stakeholders internally and externally.
• Ability to work independently and collaboratively and establish effective working relationships with coworkers, managers, and clients.
• Ability to influence and collaborate across highly matrixed organizations and build relationships with senior leaders, Managing Partners, Project Leaders, and cross-functional stakeholders.
• Experience developing opportunities through proactive account engagement, including opportunities not yet formally defined or part of active procurement.
• Technology savvy, with an understanding of evolving customer engagement models, digital innovation, AI-enabled capabilities, and technology-driven solutions in healthcare and life sciences.
• Must reside in the same country where the job is located.

Responsibilities

• Identify, qualify, and develop new business opportunities within assigned large and mid-sized pharmaceutical accounts, including opportunities not yet formally defined or in active procurement.
• Execute account growth and penetration strategies, build relationships with decision-makers and influencers, and expand IQVIA’s presence in assigned accounts.
• Maintain a business development pipeline through strategic outreach, networking, lead generation, and consistent client engagement.
• Monitor market trends, client needs, and competitive activity to identify opportunities and inform business development strategies.
• Develop and execute account plans aligned with client priorities and IQVIA growth objectives.
• Understand client organizations, business challenges, and evolving engagement needs; use client insights to strengthen account strategy and identify opportunities.
• Partner with internal stakeholders to develop customized, innovative client solutions that leverage IQVIA capabilities.
• Lead and coordinate proposal development, opportunity strategy, and client presentations from early discussions through business award.
• Coordinate cross-functional resources to shape differentiated, executable solutions and advance opportunities.
• Work with contracts, pricing, finance, and operational teams on solution development, negotiation, contracting, and transition to implementation.
• Create qualified pipeline and advance opportunities that contribute to growth objectives within assigned accounts.
• Manage pipeline activity, forecasts, account plans, and opportunity progress using CRM tools and established reporting processes.
• Maintain accurate opportunity stages, timing, next steps, risks, and revenue potential; monitor performance against business development objectives and take actions to meet growth targets.
• Build partnerships across IQVIA business units and functions, including Managing Partners, Project Leaders, delivery teams, and other stakeholders.
• Connect internal expertise, resources, and capabilities to support client success and business growth; maintain broad knowledge of IQVIA offerings.
• Partner with client-facing and delivery teams on client engagement, business reviews, and strategic planning while identifying account growth and expansion opportunities.
• Share client and market insights and support knowledge sharing across the commercial organization.

Benefits

• Health and welfare benefits may be offered, depending on the position.
• Incentive plans, bonuses, and/or other forms of compensation may be offered, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Director