Business Development Director

Citron Talent Acquisition Team•Washington, DC
•$80,000 - $170,000

About The Position

The Business Development Director leads strategy and executes plans for one or more vertical markets and/or a defined geographical area, prospecting assigned accounts and verticals to generate new revenue and acquire new customers. The role represents Citron Hygiene’s services, consumables, and equipment to prospects, while also managing customer accounts for a defined period to retain business and expand penetration at both site and portfolio levels. Working with Directors of Sales and Operations and other company resources, the Business Development Director manages day-to-day account relationships and helps strengthen Citron’s presence and leadership in assigned vertical markets. As a sales expert and integral member of the selling organization, the role involves collaboration with the sales team and participation in training initiatives. Monthly activity and revenue expectations are reported through Salesforce dashboards and reports; KPIs may vary by territory and vertical. The position requires local travel to meetings and a valid driving licence. Expected total compensation is $80,000–$170,000. The role is vacant.

Requirements

  • At least 5 years of proven experience in a national or major account environment driving revenue growth through new-customer acquisitions.
  • Valid driving licence and ability to travel locally to attend meetings.
  • Ability to demonstrate advanced sales skills, including listening, questioning, summarising, providing information, negotiating, closing, and handling customer concerns.
  • Strong relationship-building, account-management, communication, problem-solving, negotiation, and interpersonal skills.
  • Broad business acumen and strong analytical, decision-making, and problem-solving skills.
  • Ability to use sales-related IT systems, including Salesforce (SFDC), to manage performance, pipelines, forecasts, and activity.
  • Ability to work in a matrix-management environment and collaborate with sales colleagues and teams, operations, marketing, sales operations, finance, the bid team, and health and safety and compliance functions.

Nice To Haves

  • Education equivalent to a bachelor’s degree in commerce and/or business studies, or equivalent related work experience.
  • Industry-relevant sales experience.

Responsibilities

  • Present, promote, and sell Citron Hygiene products and services to prospects to generate new revenue and acquire new customers.
  • Manage existing client relationships using Citron’s sales process, pricing, and policies; grow and retain portfolio revenue in line with company expectations.
  • Use Salesforce CRM and other company IT systems to manage pipelines, report activity, track sales, send contracts, book appointments, and communicate professionally internally and externally.
  • Work with Directors of Sales and Operations and other company resources to manage day-to-day business relationships and strengthen Citron’s presence and leadership within assigned vertical markets.
  • Attend internal meetings and training prepared with relevant customer data and market opportunities, maintaining a positive and professional sales attitude and Citron’s customer service, hygiene, and environmental-consciousness standards.
  • Research the market and stay informed about hygiene-market conditions, competitor activity, and new legislation in the defined territory; share relevant information with team members and sales leadership.
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