Business Development Director

Citron Hygiene • Baltimore, MD

12d

About The Position

The Business Development Director leads strategy and executes plans for assigned vertical markets and/or geographic areas, prospecting identified accounts and verticals to generate new revenue and acquire new customers. The role represents Citron’s services, consumables, and equipment to prospects and manages customer accounts for a defined period to retain business and grow revenue at both site and portfolio levels.

Working with Directors of Sales and Operations and other company resources, the Business Development Director manages day-to-day account relationships and supports Citron’s presence and leadership in its vertical markets. As a sales expert and integral member of the selling organization, the role collaborates with the sales team and participates in training initiatives. Activity and revenue expectations are set monthly and reported through Salesforce dashboards and monthly reports; KPIs may be tailored to the individual based on territory and/or vertical.

The role requires local travel to attend meetings and use of Salesforce and other company systems to manage sales activities and performance. Expected total compensation is $80,000–$170,000.

Requirements

• At least 5 years of proven success in a national or major-account environment driving revenue growth through new-customer acquisition.
• Valid driving licence and ability to travel locally to attend meetings.
• Demonstrated advanced sales skills, including listening, questioning, summarizing, providing, negotiating, closing, and handling customer concerns.
• Strong relationship-building, account-management, communication, problem-solving, negotiation, and interpersonal skills.
• Broad business acumen and strong analytical, decision-making, and problem-solving skills.
• Ability to use sales-related IT systems, including Salesforce, to manage performance, pipelines, forecasts, and activity.
• Ability to work in a matrix-management environment with sales colleagues and internal, regional, and strategic teams, as well as operations, marketing, sales operations, finance, bid team, health and safety, and compliance.

Nice To Haves

• Education equivalent to a bachelor’s degree in commerce and/or business studies, or equivalent related work experience.
• Industry-relevant sales experience.

Responsibilities

• Present, promote, and sell Citron Hygiene products and services to prospects to generate new revenue and acquire new customers.
• Manage existing client relationships using Citron’s sales process, pricing, and policies; grow and retain portfolio revenue in line with company expectations.
• Use Salesforce CRM and other company IT systems to manage pipelines, report activity, track sales, send contracts, book appointments, and communicate professionally.
• Work with Directors of Sales and Operations and other company resources to manage day-to-day business relationships and maintain Citron’s presence and leadership in the vertical market.
• Attend internal meetings and training prepared with relevant customer data and market opportunities; promote a positive and professional sales attitude and maintain Citron’s customer service, hygiene, and environmental-consciousness standards.
• Research the market and stay informed about the hygiene market in the defined territory, including competitor activity and new legislation; share relevant information with team members and sales leadership.
• Travel locally to attend meetings.
• Report activity and revenue through Salesforce dashboards and monthly reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed