Business Development Center Service Representative - Baxter Subaru Omaha

Baxter Subaru Omaha • Omaha, NE

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About The Position

The Business Development Center Service Representative supports the Service Department by scheduling appointments and helping retain customers through extraordinary customer service. The role handles a high volume of inbound calls using a multi-line phone system and uses multiple forms of communication to achieve and maintain service-retention goals. Other responsibilities may be assigned by management.

This is a full-time position with a flexible work schedule listed as Monday through Friday, 8 AM to 5 PM. Baxter offers training and development opportunities, employee discounts, educational reimbursement, and a comprehensive benefits package.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver’s license to operate a motor vehicle.

Nice To Haves

• Call center or customer service experience preferred.

Responsibilities

• Schedule appointments for the Service Department.
• Provide extraordinary customer service to ensure customer retention.
• Receive high-volume inbound calls using a multi-line phone system.
• Use multiple forms of communication to achieve and maintain goals for ongoing service retention.
• Perform other responsibilities as assigned by management.

Benefits

• Competitive pay of $20.00 per hour plus bonuses.
• Flexible work schedule, Monday through Friday, 8 AM to 5 PM.
• Medical plans, including PPO, HSA, and FSA options.
• Dental plans, including orthodontics, and vision plans.
• Vacation and sick leave available on Day 1.
• Four weeks of paid parental leave available on Day 1.
• 401(k) match with 100% vesting after one year and immediate eligibility at age 18.
• Short- and long-term disability options.
• Accident and critical illness plans.
• Basic life, pet, legal, and identity insurance.
• Training and development opportunities for all employees.
• Employee discounts on vehicle purchases, parts, service, hotels, travel, and more.
• Educational reimbursement for general and specialized technical automotive degrees.
• Employee assistance programs.
• Paid holidays: New Year’s Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed