Business Development Center (BDC) Representative

Bill Alexander Toyota • Yuma, AZ

13h • Onsite

About The Position

Here at Bill Alexander Toyota we are committed to serving our friends and customers. Our Alexander Toyota Core Values are the foundation for everything we do and why we have continued success. If you want to be apart of a team who cares deeply about our employees and customers, then we welcome you to apply! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

• Strong communication skills.
• Strong customer service skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in CRM software and other relevant tools.

Nice To Haves

• Sales or business development experience.

Responsibilities

• Identify and qualify potential customers through various channels (phone, email, online inquiries).
• Schedule appointments for sales or service ensuring the efficient customer flow.
• Respond to inquiries, address concerns, and provide information about products or services.
• Build rapport with customers to foster a positive experience.
• Follow up with customers after initial contact to ensure they are satisfied and to move them towards a sale or service appointment.
• Handle inbound calls.
• Handle outbound calls.
• Manage and respond to online inquiries.
• Handle customer interactions through text or online chat.

Benefits

• Medical Plan (both US and Mexico)
• Dental Plan (both US and Mexico)
• Vision Plan
• Supplemental Benefits
• Preventative Care Management Plan
• Life Insurance
• 401(K) Plan
• Paid Vacation
• Paid Holidays
• Paid Training
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed