Business Development Center (BDC) Agent
Nissan of Boerne•San Antonio, TX
•Onsite
About The Position
The Business Development Center Representative is responsible for receiving all incoming sales calls and internet leads, establishing relationships with customers and scheduling appointments for the dealership. Excellent earning potential awaits the right person. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.
Requirements
- High school diploma or equivalent
- Excellent oral, written and interpersonal communication skills
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
Nice To Haves
- customer service, sales, or telemarketing background is helpful but not required
Responsibilities
- Receiving inbound sales phone calls and leads
- Identifying the client's needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
- Contacting clients prior to appointment date to confirm appointment
- Mailing marketing letters to provided leads
- Following up post visit to ensure customer satisfaction
Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
