Business Development Associate - AL, MS, LA

Thriveworks • New Orleans, MS

20h

About The Position

Thriveworks is seeking a Business Development Associate who lives in Alabama, Mississippi, or Louisiana. The role expands access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners across the assigned states. It combines business development, relationship management, and territory strategy to develop referral opportunities and drive measurable growth.

The associate manages partner accounts from initial outreach through long-term growth, helps partners navigate the referral process, and works with internal teams to improve patient access and the referral experience. Performance is measured by activity and outcomes, including referral growth, new and expanded partnerships, account reactivation, outreach effectiveness, dashboard adoption, Salesforce accuracy, and contribution to business development goals. The role may involve sedentary work for extended periods and entering text or data using a traditional keyboard.

Requirements

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
• Strong communication, relationship-building, and problem-solving skills.
• Confidence with outbound outreach and developing new relationships.
• Ability to manage multiple accounts and independently prioritize opportunities.
• Comfort using data and performance metrics to guide decisions.
• CRM experience; Salesforce is strongly preferred.
• Strong ownership, organization, and follow-through.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Must live in Alabama, Mississippi, or Louisiana.
• Applicants must be legally authorized to work in the United States at the time of hire; the position is not eligible for employment visa sponsorship.

Nice To Haves

• Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred.
• Salesforce experience.

Responsibilities

• Manage healthcare partner and referral-source accounts to increase referrals and new client visits.
• Develop existing partnerships and establish new referral relationships.
• Identify promising providers, practices, specialties, and healthcare organizations in assigned markets.
• Use account and referral data to prioritize outreach and identify opportunities to re-engage declining or inactive partners.
• Build relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.
• Conduct outreach by phone, email, virtual meetings, and in-person engagement when appropriate.
• Educate partners about Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
• Serve as a trusted point of contact across multiple levels of strategic accounts.
• Help partners use the referral process and remove barriers to patient access.
• Promote adoption of referral tools, including the Patient Referral Dashboard.
• Identify recurring partner needs and collaborate internally to improve the referral experience.
• Follow through on partner commitments, meetings, and growth opportunities.
• Research healthcare markets and identify new partnership opportunities.
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
• Prioritize accounts based on referral potential, performance, and strategic value.
• Maintain accurate account and activity information in Salesforce.
• Use CRM systems, dashboards, and referral data to evaluate performance and prioritize opportunities.
• Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.

Benefits

• Healthcare, dental, vision, and life insurance benefits.
• 401(k) with 3% employer match.
• Paid time off and paid holidays.
• Optional coverage such as Short-Term Disability, Long-Term Disability, and Group Accident Insurance.
• Professional development and advancement opportunities.
• An amazing team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed