Care Partnerships Associate - AL, MS, LA ONLY

Thriveworks • Biloxi, MS

1d

About The Position

Thriveworks is hiring a Care Partnerships Associate who must live in Alabama, Mississippi, or Louisiana. The role expands access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners across the associate’s state. It combines business development, relationship management, and territory strategy, with an emphasis on developing referral opportunities and measurable growth. The ideal candidate is proactive, data-driven, and comfortable managing relationships from initial outreach through long-term partnership growth.

Success is measured through referral and new-client growth, new and expanded partnerships, reactivation of declining or inactive accounts, expansion across providers and locations, effective outreach and account management, Patient Referral Dashboard adoption, Salesforce accuracy and follow-through, and contribution to overall Care Partnerships goals. Applicants must be legally authorized to work in the United States at the time of hire; visa sponsorship is not available.

Requirements

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
• Strong communication, relationship-building, and problem-solving skills.
• Confidence with outbound outreach and developing new relationships.
• Ability to manage multiple accounts and prioritize opportunities independently.
• Comfort using data and performance metrics to drive decisions.
• CRM experience.
• Strong ownership, organization, and follow-through.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Must live in Alabama, Mississippi, or Louisiana.
• Applicants must be legally authorized to work in the United States at the time of hire.

Nice To Haves

• Salesforce experience is strongly preferred.
• A bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field is preferred.

Responsibilities

• Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits.
• Develop strategies to grow existing partnerships and build new referral relationships.
• Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets.
• Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners.
• Build relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.
• Conduct proactive outreach by phone, email, virtual meetings, and in-person engagement when appropriate.
• Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
• Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts.
• Help partners navigate the Thriveworks referral process and remove barriers to patient access.
• Promote adoption of referral tools, including the Patient Referral Dashboard.
• Identify recurring partner needs and collaborate internally to improve the referral experience.
• Follow through on partner commitments, meetings, and growth opportunities.
• Research healthcare markets and identify new partnership opportunities.
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
• Prioritize accounts based on referral potential, performance, and strategic value.
• Maintain accurate account and activity information in Salesforce.
• Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities.
• Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.

Benefits

• Healthcare, dental, vision, and life insurance benefits.
• 401(k) with 3% employer match.
• Paid time off and paid holidays.
• Additional coverage options, including Short-Term Disability, Long-Term Disability, and Group Accident Insurance.
• Professional development and advancement opportunities.
• An amazing team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed